Senior Customer Marketing Manager

1 month, 1 week ago
Full-time
Senior
Marketing and Growth
Obsidian Security

Obsidian Security

Obsidian Security is a Southern California-based company at the forefront of cybersecurity, artificial intelligence, and hybrid cloud environments. They offer a comprehensive security solution for businesses, including advanced threat protection, insid...

Internet Software & Services
51-250
Founded 2017
$30M raised

Description

  • Develop and manage customer advocacy, reference, lifecycle, and engagement programs.
  • Create customer stories, case studies, testimonials, and milestone announcements with Product Marketing.
  • Partner with Customer Success, Sales, Product Marketing, and leadership to identify customer stories and expand use cases.
  • Build and maintain a roster of customer champions for reference calls, events, webinars, quotes, and co-marketing.
  • Track engagement and measure customer marketing impact on retention, advocacy, and pipeline influence.
  • Own customer storytelling and build customer marketing programs from the ground up.

Requirements

  • 5–7 years of experience in customer marketing, product marketing, or customer success.
  • Understanding of cybersecurity; experience with SaaS and AI security is preferred.
  • Exceptional storytelling, interviewing, and content development skills.
  • Strong understanding of effective LinkedIn engagement.
  • Strong relationship-building skills with customers and internal stakeholders.
  • Highly organized with the ability to manage multiple projects simultaneously.
  • Passion for amplifying customer impact and developing new programs.

Benefits

  • Base salary range of $148,000–$200,000 USD.
  • Competitive compensation with equity awards and a 401(k).
  • Comprehensive medical, dental, and vision coverage.
  • Flexible paid time off and paid holidays.
  • 12 weeks of new parent or family leave.
  • Personal and professional development resources.

Interested in this position?

Apply directly on the company website

Apply Now

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