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Patient Care Coordinator (Remote)

3 hours, 47 minutes ago
United States, South Africa
Full-time
Junior
Project Coordinator
Customer and Technical Support
Apply Now
NIVA Health

NIVA Health

NIVA Health offers innovative therapies to heal chronic pain and injuries, focusing on holistic and natural treatments to avoid surgeries and medications.

Health Care Providers & Services
11-50
View All Jobs 2

Description

  • Verify patient insurance coverage and eligibility for wound care services.
  • Monitor incoming referrals and manage the patient intake process.
  • Prepare, submit, and track authorizations for wound care treatments and procedures.
  • Communicate with facilities, providers, and case managers about authorizations and insurance status.
  • Troubleshoot and resolve insurance, documentation, and onboarding issues to avoid delays in care.
  • Maintain accurate digital records in EHR systems and internal spreadsheets.
  • Collaborate with internal teams and external partners to create a smooth patient intake experience.
  • Support ongoing improvements to intake, insurance, and care coordination processes.
  • Take on additional tasks and projects as needed to support the patient experience.

Requirements

  • High school diploma required; Associate’s or Bachelor’s degree in Healthcare Administration or a related field preferred.
  • 1–3 years of experience in healthcare support, intake, insurance verification, or medical administration.
  • Strong written and verbal communication skills with clinical and non-clinical stakeholders.
  • Excellent organization and the ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving skills and a proactive, can-do attitude.
  • Comfort using EHR systems and digital communication tools.
  • Ability to work collaboratively and support shared team goals.
  • Specialized training or certification in medical billing, coding, or insurance processes is a plus.
  • Knowledge of medical terminology or wound care processes is a plus.
  • Prior experience serving as a liaison between departments or external healthcare partners is a plus.

Benefits

  • Remote full-time position.
  • $1,400 per month pay.
  • Work schedule aligned to U.S. East Coast time zone.
  • Mission-driven role with direct impact on patient care and healing.
  • Supportive team environment with passionate colleagues.
  • Continuous learning opportunities and leadership investment in growth.
  • Positive culture that celebrates wins and teamwork.

Interested in this position?

Apply directly on the company website

Apply Now

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