Solution Architect

1 hour, 50 minutes ago
Full-time
Senior
Software Development
Nice Côte d'Azur

Nice Côte d'Azur

Nice Côte d'Azur promotes tourism in the Nice Côte d'Azur region, offering resources for exploring the area and organizing weekend getaways that blend coastal and mountain experiences, while also providing interactive exploration games and multimedia c...

Hotels, Restaurants & Leisure
Founded 1960

Description

  • Design, build, and implement advanced Conversational AI solutions for customers and partners.
  • Lead complex post-sales consulting and implementation projects from pilot or Proof of Concept through full deployment.
  • Provide technical expertise, architectural guidance, and innovative solutions to complex technical challenges.
  • Collaborate with cross-functional teams to support business development and inform product strategy.
  • Deliver technical training, workshops, and best practices to customers and partners.
  • Create clear technical documentation and resolve complex technical issues to maintain high customer satisfaction.
  • Align technical solutions with customer business objectives and desired outcomes.
  • Support enterprise clients with scalable, high-performance implementations.
  • Contribute as an individual contributor in high-impact customer-facing engagements.

Requirements

  • Minimum of 5 years of experience in a similar role within Conversational AI, SaaS, or enterprise software industries.
  • Proven experience with Cognigy or an equivalent Conversational AI platform.
  • Demonstrated ability to resolve complex technical challenges.
  • Strong ability to align technical solutions with business objectives.
  • Exceptional communication skills for explaining technical concepts clearly.
  • Must be authorized to work in the United States without sponsorship.
  • Proficiency in JavaScript and Python.
  • Experience with back-end integrations.
  • Experience with HTML and CSS for front-end design.
  • Experience with server-side applications and data manipulation.
  • Experience with reporting and metrics.
  • Preferred experience in advanced Conversational AI implementations and enterprise client environments.

Benefits

  • Hybrid NiCE-FLEX work model with 2 days in the office and 3 days remote each week.
  • Opportunity to work at a global, market-leading company in a fast-paced, collaborative, and creative environment.
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
  • Exposure to a company focused on AI, cloud, and digital innovation.
  • Equal opportunity employer commitment to fair consideration for all qualified applicants.

Interested in this position?

Apply directly on the company website

Apply Now

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