Senior Sales Engineer - AI Agents (Poland, CEE)

2 weeks, 6 days ago
Full-time
Senior
Artificial Intelligence and Machine Learning
Nice Côte d'Azur

Nice Côte d'Azur

Nice Côte d'Azur promotes tourism in the Nice Côte d'Azur region, offering resources for exploring the area and organizing weekend getaways that blend coastal and mountain experiences, while also providing interactive exploration games and multimedia c...

Hotels, Restaurants & Leisure
Founded 1960

Description

  • Partner with sales teams on strategic enterprise opportunities across Eastern Europe and DACH.
  • Lead discovery sessions and technical deep dives with enterprise stakeholders.
  • Create and deliver customized product demonstrations and presentations.
  • Design solutions that address customer needs and communicate NiCE Cognigy’s value.
  • Run and support proofs of concept and proofs of value in enterprise environments.
  • Represent NiCE Cognigy through events, webinars, trade shows, and thought leadership activities.
  • Track competitors and provide technical comparisons with AI Agent and agentic AI platforms.
  • Collaborate with product and internal teams on customer feedback and enablement.

Requirements

  • Tenured experience in presales, sales engineering, or solution consulting, ideally owning complex enterprise deals end to end.
  • Deep enterprise software experience, preferably in contact center or automation technologies.
  • Hands-on experience presenting AI Agents for voice and chat, agentic AI, conversational AI, and generative AI.
  • Daily proficiency with LLMs and AI tools such as Claude Code, Cursor, GitHub Copilot, v0, Lovable, Replit Agent, Claude, or ChatGPT.
  • Knowledge of contact center technologies including SIP, SBCs, ACD, ASR, and TTS, plus conversation, IVR, or chatbot design.
  • Strong understanding of NLU/NLP, conversational AI, speech technologies, and LLMs.
  • Confident presentation and thought-leadership skills at customer and industry events.
  • Ability to translate complex technology into business value and engage senior enterprise stakeholders.
  • Based in Germany and willing to travel across Eastern Europe.
  • Fluent in English and Polish; German or additional CEE languages preferred.
  • Excellent communication and cross-cultural collaboration skills.

Benefits

  • Global, fast-paced, collaborative, and creative work environment.
  • Internal career growth opportunities across roles, disciplines, domains, and locations.
  • Remote work designation (#LI-Remote).
  • Opportunity to work with a recognized leader in AI-first customer experience.
  • Individual contributor role reporting to the Director of Sales Engineering.

Interested in this position?

Apply directly on the company website

Apply Now

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