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Senior Sales Engineer - AI Agents (DACH)

2 days, 15 hours ago
Germany
Senior
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Generative AI Java JavaScript LLM NLP Python
Apply Now
Nice Côte d'Azur

Nice Côte d'Azur

Nice Côte d'Azur promotes tourism in the Nice Côte d'Azur region, offering resources for exploring the area and organizing weekend getaways that blend coastal and mountain experiences, while also providing interactive exploration games and multimedia c...

Hotels, Restaurants & Leisure
Founded 1960
View All Jobs 119

Description

  • Partner with the sales team to plan, prepare, and execute complex enterprise deals across DACH and expansion markets.
  • Lead discovery calls and technical deep dives with enterprise stakeholders to uncover pain points and business requirements.
  • Create and deliver customized product demonstrations and presentations for technical and business audiences.
  • Design and recommend customer-specific solutions and communicate NiCE Cognigy’s value proposition.
  • Run and support POCs/POVs that demonstrate value in real enterprise environments.
  • Represent NiCE Cognigy at customer events, webinars, trade shows, and marketing activities as a thought leader.
  • Stay current on the competitive landscape and provide technical comparisons against competing AI agent platforms.
  • Collaborate with product and internal teams to relay customer requirements and support internal enablement.

Requirements

  • Tenured experience in presales, sales engineering, or solution consulting, ideally managing complex enterprise deals end to end.
  • Deep background in enterprise software, particularly contact center (CCaaS) or automation technologies.
  • Hands-on experience presenting AI Agents, agentic AI, conversational AI, and generative AI technologies.
  • Active use of LLMs and AI tools in daily work, including tools such as Claude Code, Cursor, GitHub Copilot, v0, Lovable, Replit Agent, Claude, or ChatGPT.
  • JavaScript programming or scripting experience is essential; Java, Python, or similar languages are a plus.
  • Understanding of contact center technology such as SIP, SBCs, ACD, ASR, and TTS, plus experience with conversation, IVR, or chatbot design.
  • Confident, engaging presenter comfortable speaking at customer and industry events.
  • Strong grasp of NLU/NLP, conversational AI technologies, and related software, including UI/UX.
  • Ability to translate complex technology into clear business value and build rapport with senior enterprise stakeholders.
  • Excellent communication and cross-functional collaboration skills; fluent in German and English, with additional regional languages as a plus.

Benefits

  • Remote-friendly role with #LI-Remote designation.
  • Opportunity to work for a market-leading global company with strong career growth potential.
  • Exposure to internal career opportunities across multiple roles, disciplines, domains, and locations.
  • Fast-paced, collaborative, and creative team environment.
  • Work on high-impact AI and enterprise customer experience solutions at global scale.
  • Equal opportunity employer with inclusive hiring practices.

Interested in this position?

Apply directly on the company website

Apply Now

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