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Global Partner Programs Manager

1 month ago
United States
Full-time
Lead
Partnerships Manager
Project and Program Management
CRM
Apply Now
Nice Côte d'Azur

Nice Côte d'Azur

Nice Côte d'Azur promotes tourism in the Nice Côte d'Azur region, offering resources for exploring the area and organizing weekend getaways that blend coastal and mountain experiences, while also providing interactive exploration games and multimedia c...

Hotels, Restaurants & Leisure
Founded 1960
View All Jobs 114

Description

  • Own and continuously improve the global partner program framework, including tiers, benefits, requirements, rules of engagement, and lifecycle milestones.
  • Build and manage the program’s global operating cadence, including QBR/MBR inputs, monthly updates, enablement drops, and partner communications.
  • Partner with regional leaders to align global standards with regional execution needs.
  • Improve partner onboarding and activation by creating playbooks, checklists, readiness milestones, and feedback loops.
  • Map current and future-state processes and remove friction through workflow redesign and automation of partner program operations.
  • Ensure strong systems and data support through CRM/PRM alignment, reporting hygiene, and scalable workflows.
  • Build toolkits and templates such as FAQs, partner-facing guides, internal playbooks, and global communications templates.
  • Evolve and operationalize partner incentives and funding mechanisms, including MDF frameworks, compliance, measurement, and governance.
  • Establish program success metrics and produce executive-ready performance updates with insights and recommended actions.
  • Collaborate cross-functionally with Partner Sales/Alliances, Marketing, Enablement, Operations, Product, Finance, and Systems teams.

Requirements

  • 8+ years of experience in partner programs, alliances operations, or ecosystem program management in B2B technology.
  • Demonstrated success improving and scaling an existing program, including governance, enablement, execution, and operational rigor.
  • Strong cross-functional leadership in matrixed environments across Sales, Marketing, Enablement, Operations, Product, Finance, and Systems teams.
  • Data-driven approach with experience building KPIs, dashboards, and using performance insights to influence program behavior.
  • Excellent written and verbal communication skills with the ability to translate complexity into clear guidance and executive updates.
  • Strong analytical and problem-solving skills with a focus on continuous optimization through data and insights.
  • Experience spanning multiple partner motions, such as sell-with, sell-through, referral, or services-led ecosystems, is preferred.
  • Familiarity with MDF or partner investment governance and measurement is preferred.
  • Experience with PRM/CRM tooling, workflow automation, and process mapping at scale is preferred.
  • International or global operating experience across regions and time zones is preferred.

Interested in this position?

Apply directly on the company website

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