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Client Services Project Manager, Actimize

16 hours, 1 minute ago
India
Full-time
Mid Level
Project Manager
Project and Program Management
Confluence JIRA Power BI
Apply Now
Nice Côte d'Azur

Nice Côte d'Azur

Nice Côte d'Azur promotes tourism in the Nice Côte d'Azur region, offering resources for exploring the area and organizing weekend getaways that blend coastal and mountain experiences, while also providing interactive exploration games and multimedia c...

Hotels, Restaurants & Leisure
Founded 1960
View All Jobs 91

Description

  • Own the project lifecycle across initiation, data acquisition, configuration, data validation, UAT, tuning, and deployment phases.
  • Manage project schedules, budgets, and resources to deliver quality solutions within time and cost constraints.
  • Build and maintain strategic relationships with client stakeholders, including business users and management.
  • Prepare project status reports and presentations for management, customers, and internal stakeholders.
  • Develop, implement, and maintain standard practices for client implementations aligned with the PM operating model.
  • Communicate customer requirements and concerns to product management, R&D, and other internal teams.
  • Create and manage project plans, define schedules, allocate resources, and monitor progress.
  • Coordinate multiple projects across internal teams and stakeholders.
  • Align project objectives with company goals and ensure the project team understands the objectives.
  • Plan for contingencies and anticipate changes that could affect resources or implementation success.
  • Serve as the primary interface between customers and NiCE support organizations for escalations, issues, and requests.

Requirements

  • 2–5 years of IT industry experience.
  • 2+ years of experience in an upper-management role, preferably in program management.
  • Bachelor’s or master’s degree in Computers/IT/Electronics, business administration, or a related field.
  • Strong working knowledge of project management tools such as MPP, JIRA, Confluence, and Power BI.
  • PMP or Prince2 certification is required.
  • Working knowledge of the banking and finance domain is required.
  • Exceptional leadership, time management, facilitation, and organizational skills.
  • Experience managing stakeholders and multiple major projects across diverse operations and technology groups.
  • Excellent English writing and speaking communication skills.
  • Strong problem-solving skills and ability to negotiate and influence business decisions.
  • Ability to work independently or with minimal support and meet deadlines.
  • Preferred: techno-functional background.
  • Preferred: availability to work USA EST shift (5 PM IST to 2 AM IST).

Benefits

  • Permanent remote work-from-home option for remote employees.
  • NiCE-FLEX hybrid model with 2 days in the office and 3 days remote each week.
  • Opportunity to work in a fast-paced, collaborative, and creative global environment.
  • Internal career growth opportunities across multiple roles, disciplines, domains, and locations.
  • Work for a market leader with exposure to a large global customer base.

Interested in this position?

Apply directly on the company website

Apply Now

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