Agentic Voice - Product Manager

15 hours, 58 minutes ago
Full-time
Senior
Artificial Intelligence and Machine Learning
Nice Côte d'Azur

Nice Côte d'Azur

Nice Côte d'Azur promotes tourism in the Nice Côte d'Azur region, offering resources for exploring the area and organizing weekend getaways that blend coastal and mountain experiences, while also providing interactive exploration games and multimedia c...

Hotels, Restaurants & Leisure
Founded 1960

Description

  • Own product discovery and delivery for the Agentic Voice product area from problem definition through launch and iteration.
  • Define and drive the voice product strategy across telephony infrastructure, SIP integrations, voice gateways, media handling, STT/TTS providers, and real-time orchestration.
  • Partner with engineering to design resilient, low-latency, carrier-grade voice architectures.
  • Shape product direction using market insights, customer feedback, call analytics, usage data, and platform constraints.
  • Evaluate and integrate voice technology providers, including STT, TTS, VAD, and media streaming vendors.
  • Own technical decisions related to latency, audio quality, scalability, failover, and compliance in enterprise voice environments.
  • Build prototypes and validate new voice experiences using AI and speech tooling when needed.
  • Drive cross-functional alignment across engineering, solution engineering, sales, and customer success to support adoption.
  • Define success metrics such as call quality, latency, containment rate, handover performance, and infrastructure reliability.
  • Continuously improve the Agentic Voice experience through experimentation, measurement, and iteration.

Requirements

  • Experience as a product manager with strong technical fluency in SaaS, AI, or platform-focused environments.
  • Hands-on ability to build prototypes using modern AI tooling.
  • Ability to discuss system constraints and architectural trade-offs with engineers.
  • Ability to communicate effectively with non-technical stakeholders.
  • Experience with conversational AI, LLM-enabled products, automation platforms, or adjacent technical products (preferred).
  • Familiarity with enterprise product requirements, including scalability, security, and adoption considerations (preferred).
  • Experience leading cross-functional initiatives with international, distributed teams (preferred).
  • Ability to demonstrate impact on both product quality and business outcomes (preferred).
  • Ownership mindset with the ability to take initiative and drive work to completion.
  • Location requirement: Hybrid or remote within the EU time zone in Germany.
  • Full-time employment; individual contributor role.
  • No specific years of experience are required; practical product judgment and impact are emphasized over years on the CV.

Benefits

  • Hybrid or remote work arrangement within the EU time zone in Germany.
  • Full-time role.
  • Opportunity to work on next-generation Agentic Voice capabilities in a high-impact product area.
  • Individual contributor position with direct reporting to the Director of Product Management.

Interested in this position?

Apply directly on the company website

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