Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

2 months ago
Full-time
Entry Level
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Deliver customer support via chat, email, and phone to Norwegian-speaking clients.
  • Resolve customer inquiries and issues in a timely, professional manner.
  • Inform and educate customers about products and gaming services.
  • Collaborate with team members to maintain high service standards.
  • Document and track customer interactions in the CRM system.
  • Gather and report customer feedback to support service improvements.
  • Participate in ongoing training to improve service skills and product knowledge.

Requirements

  • Fluency in Norwegian and proficiency in English; additional languages are a plus.
  • Previous experience in customer support or a related field is advantageous.
  • Excellent communication and interpersonal skills with a strong focus on customer satisfaction.
  • Ability to multitask and remain calm under pressure.
  • Familiarity with CRM software and customer support platforms is desirable.
  • Willingness to relocate to Malta and adapt to a new culture.
  • Passion for gaming and understanding of the iGaming sector is a significant advantage.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International and diverse work environment.
  • Competitive performance bonuses.
  • Yearly salary of €26,000 excluding bonuses.
  • Health care benefits and other discounts.
  • Fully paid training by certified instructors.
  • Relocation package, reviewed case by case.
  • State-of-the-art premises with relaxing break areas.

Interested in this position?

Apply directly on the company website

Apply Now

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