Dutch Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

2 hours, 29 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support for Mercedes-Benz vehicle owners while maintaining brand service standards.
  • Assist customers with technical feature inquiries, service scheduling, and general automotive support.
  • Manage customer communications across available channels to maintain high satisfaction.
  • Document customer interactions accurately in the CRM system.
  • Represent Mercedes-Benz professionally with strong product knowledge.
  • Collaborate with internal teams to resolve complex vehicle ownership issues.
  • Complete ongoing training on automotive technology and service protocols.

Requirements

  • Native or fluent Dutch, spoken and written, is mandatory.
  • Valid EU passport is mandatory.
  • Strong communication and problem-solving skills.
  • Interest in the automotive industry and commitment to customer excellence.
  • Willingness to relocate to Greece.
  • Passion for supporting customers in a premium automotive environment.

Benefits

  • Competitive monthly salary.
  • Two additional salaries per year, including 13th and 14th salaries.
  • Monthly performance bonus.
  • Fully paid training on automotive systems.
  • Health insurance.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Career development and advancement opportunities in the automotive sector.
  • Opportunity to live and work in Greece with relocation support.

Interested in this position?

Apply directly on the company website

Apply Now

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