Nederlandstalige - Contentmoderatie/Klantenservicemedewerker in Malta

2 months, 3 weeks ago
Full-time
Junior
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Monitor and moderate user-generated content to meet community guidelines.
  • Provide customer support via chat, email, and phone to Dutch customers.
  • Resolve customer requests and issues effectively.
  • Collaborate with team members to improve the user experience.
  • Maintain accurate records of customer interactions and moderation activities.
  • Collect user feedback to help improve the moderation process.
  • Stay up to date on trends and best practices in content moderation and customer service.

Requirements

  • Fluent in Dutch and good English; knowledge of other languages is a plus.
  • Experience in customer service or content moderation is preferred.
  • Excellent attention to detail and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks in a dynamic work environment.
  • Knowledge of CRM systems and moderation tools is an advantage.
  • Willingness to relocate to Malta and embrace a new culture.
  • Genuine interest in the content moderation industry is a strong advantage.

Benefits

  • Career opportunities at a reputable iGaming company.
  • International and diverse work environment.
  • Performance bonuses.
  • Competitive annual salary of €24,000 excluding bonuses.
  • Health insurance premium and numerous other discounts.
  • Fully provided training by certified instructors.
  • Relocation support for flight, hotel, and transfer, reviewed on a case-by-case basis.
  • State-of-the-art facilities with a great working environment and relaxing break areas.

Interested in this position?

Apply directly on the company website

Apply Now

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