German Speaking - Bank Customer Service in Malta - Sales Exp. Required

3 months ago
Full-time
Junior
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Respond to customer inquiries about banking products and services in German and English.
  • Assess customer needs and recommend appropriate financial solutions using sales expertise.
  • Assist customers with account openings, product questions, and banking transactions.
  • Collaborate with the sales team to meet and exceed sales targets.
  • Handle customer complaints and resolve issues promptly to maintain satisfaction.
  • Accurately document customer interactions and transactions in relevant systems.
  • Maintain current knowledge of banking regulations and product offerings.

Requirements

  • Fluency in German and strong command of English; additional languages are an advantage.
  • Minimum of 2 years of customer service experience, ideally in a banking or sales environment.
  • Proven track record of achieving sales targets and delivering excellent customer experiences.
  • Outstanding written and verbal communication skills.
  • Ability to work effectively under pressure and manage multiple priorities efficiently.
  • Familiarity with banking software and CRM systems is desirable.
  • Willingness to relocate to Malta and adapt to a new professional and cultural environment.

Benefits

  • Yearly salary of €25,000 excluding bonuses.
  • Competitive performance bonuses.
  • Health care benefits and other discounts.
  • Fully paid training by certified instructors.
  • Career growth opportunities in a renowned global bank.
  • International and diverse work environment.
  • Lower cost of living in Malta.
  • Relocation package reviewed case by case.

Interested in this position?

Apply directly on the company website

Apply Now

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