Flemish Speaking - Customer Support Agent iGaming in Malta - Relocation Included

2 months, 3 weeks ago
Full-time
Entry Level
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Provide customer support to Flemish-speaking clients via chat, email, and phone.
  • Resolve customer queries, issues, and concerns quickly and effectively.
  • Guide customers through gaming products and services to improve their experience.
  • Collaborate with team members to maintain high service standards.
  • Record customer interactions and maintain accurate logs in the CRM system.
  • Collect customer feedback and share insights for continuous improvement.
  • Participate in training sessions to build product knowledge and service skills.

Requirements

  • Fluency in Flemish and a strong command of English; knowledge of other languages is an asset.
  • Experience in customer service or a related environment is preferred.
  • Excellent communication and interpersonal skills with a passion for customer care.
  • Ability to manage multiple tasks efficiently in a fast-paced setting.
  • Familiarity with CRM systems and customer support tools is a plus.
  • Willingness to relocate to Malta.
  • A genuine interest in gaming and understanding of the iGaming industry is beneficial.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International and diverse work environment.
  • Competitive performance bonuses.
  • Yearly salary of €26,000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State-of-the-art premises with relaxing break areas.
  • Relocation package reviewed case by case.

Interested in this position?

Apply directly on the company website

Apply Now

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