Product Delivery Project Manager – Telephony

1 day, 12 hours ago
Full-time
Junior
Data Science and Analytics
New Era Technology US

New Era Technology US

New Era Technology US delivers comprehensive technology solutions that enable secure connections among people, places, and information, helping clients enhance productivity and innovation in a rapidly evolving digital landscape.

IT Services
1K-5K

Description

  • Track project deliverables and update the status of deployment items in a centralized repository.
  • Manipulate, upload, and validate spreadsheets and webforms used for Zoom phone implementations.
  • Perform quality assurance and data integrity checks on project data sets.
  • Participate in project meetings and record minutes when needed.
  • Monitor daily telephony deployments and track issues and mitigations.
  • Assess deployment processes and recommend process improvements.
  • Research and support improvements to the Monday.com project repository, including hands-on administration when needed.
  • Back up the Product Delivery Manager when required.
  • Provide metrics and reporting to stakeholders.

Requirements

  • 2-4 years of experience as a technology Project Coordinator.
  • 8-10 years of experience using a PC in a business environment, including MS Office.
  • Proficiency in Excel, including basic formulas, pivot tables, and graphing.
  • Proficiency in PowerPoint.
  • Highly proficient in Monday.com for the Product Delivery PM role.
  • Minimum beginner-level experience applying and/or developing AI to solve problems for the Product Delivery PM role.
  • Strong technical problem-solving skills with a solid foundation in data networking for the Product Delivery PM role.
  • Experience with Tableau dashboarding is preferred but not required for the Product Delivery PM role.
  • Telephony experience is a plus for the Product Delivery PM role.
  • Exposure to technology in the financial industry is a plus.
  • Exposure to Monday.com is a plus.
  • Ability to work flexible hours, including after-hours and weekends if required to meet project deadlines.
  • English language skills.

Benefits

  • Remote work environment.
  • Competitive benefits.
  • Continuous training and professional development.
  • Work alongside industry-certified experts.
  • Supportive, team-oriented culture with a people-first focus.

Interested in this position?

Apply directly on the company website

Apply Now

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