Vice President of Engineering | US -Remote

4 weeks ago
Full-time
Executive
Software Development
Neuron7.ai

Neuron7.ai

Neuron7.ai revolutionizes customer and field service with AI and NLP, providing fast and accurate resolutions for complex service issues, empowering service teams with AI-generated insights at scale.

Internet Software & Services
11-50
Founded 2020
$14M raised

Description

  • Define and execute the engineering strategy and technology roadmap aligned with business goals.
  • Build, lead, and scale high-performing global engineering teams.
  • Drive architecture and delivery of AI/GenAI platforms, including LLMs, RAG, NLP, and agentic systems.
  • Ensure scalability, reliability, and performance of enterprise SaaS products.
  • Partner with Product, Sales, and Customer teams to deliver customer-centric solutions.
  • Establish best practices in software development, DevOps, and quality engineering.
  • Lead hiring, mentoring, and leadership development across engineering teams.
  • Drive innovation in AI, data platforms, and cloud infrastructure.
  • Manage budgets, planning, and execution for engineering initiatives.

Requirements

  • 15+ years of experience in software engineering, including 5+ years in senior leadership roles.
  • Proven experience leading engineering teams in high-growth SaaS or AI companies.
  • Strong expertise in distributed systems, cloud platforms such as AWS, Azure, or GCP, and microservices.
  • Experience building and scaling AI/GenAI systems such as LLMs, RAG, NLP, and search platforms.
  • Track record of delivering enterprise-grade products at scale.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience in the field service, customer service, or enterprise operations domain is preferred.
  • Familiarity with Salesforce, ServiceNow, or enterprise system integrations is preferred.
  • Experience with vector databases, embeddings, and AI evaluation frameworks is preferred.
  • Background in data engineering, analytics, or search systems is preferred.

Interested in this position?

Apply directly on the company website

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