Solution Architect (Salesforce / ServiceNow)

3 hours, 9 minutes ago
Full-time
Lead
Software Development
Neuron7.ai

Neuron7.ai

Neuron7.ai revolutionizes customer and field service with AI and NLP, providing fast and accurate resolutions for complex service issues, empowering service teams with AI-generated insights at scale.

Internet Software & Services
11-50
Founded 2020
$14M raised

Description

  • Design and architect bespoke AI-powered solutions within complex enterprise environments using Neuron7.ai products.
  • Lead architecture discussions with customer and internal technical teams.
  • Define scalable enterprise architectures and ensure adherence to best practices.
  • Analyze and optimize end-to-end business processes from strategy through production deployment and adoption.
  • Architect solutions that enable autonomous AI agents within enterprise workflows.
  • Serve as a trusted technical advisor for strategic enterprise accounts and executive stakeholders.
  • Translate business objectives into scalable technical architectures and implementation strategies.
  • Partner with project and engagement managers to drive successful implementations.
  • Review implementation strategies, project plans, and delivery artifacts.
  • Collaborate with Product, Engineering, Customer Success, and Delivery teams, and mentor internal teams.

Requirements

  • 10+ years of experience in Solution Architecture, Enterprise Architecture, or technical leadership roles.
  • Proven track record of delivering 0-to-1 capabilities using emerging technologies.
  • Strong experience architecting scalable enterprise solutions and complex integrations.
  • Experience optimizing business processes through technology and AI.
  • Ability to guide enterprise customers through adoption and deployment of emerging technologies.
  • Understanding of AI systems, autonomous agents, enterprise workflows, and scalable architectures.
  • Strong presentation, facilitation, and stakeholder management skills.
  • Ability to influence executive stakeholders and technical teams.
  • Experience working independently and across distributed teams.
  • Bachelor’s degree in Engineering (B.Tech) or equivalent experience.
  • Experience defining and delivering enterprise applications on Salesforce or ServiceNow platforms (preferred).
  • Exposure to LLMs, Agentic AI, enterprise automation, or AI-enabled workflows (preferred).
  • Experience working with enterprise SaaS products and global customers (preferred).

Benefits

  • Competitive salary, equity, and performance bonuses.
  • Paid time off.
  • Comprehensive health insurance.
  • Paid parental leave.
  • Hybrid work environment in Bengaluru.

Interested in this position?

Apply directly on the company website

Apply Now

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