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Solution Architect (Salesforce / ServiceNow)

4 months ago
India
Full-time
Lead
Solutions Architect
Software Development
LLM Salesforce
Apply Now
Neuron7.ai

Neuron7.ai

Neuron7.ai revolutionizes customer and field service with AI and NLP, providing fast and accurate resolutions for complex service issues, empowering service teams with AI-generated insights at scale.

Internet Software & Services
11-50
Founded 2020
$14M raised
View All Jobs 4

Description

  • Design and architect bespoke AI-powered solutions within complex enterprise environments using Neuron7.ai products.
  • Lead architecture discussions with customer and internal technical teams.
  • Define scalable enterprise architectures and ensure adherence to best practices.
  • Analyze and optimize end-to-end business processes from strategy through production deployment and adoption.
  • Architect solutions that enable autonomous AI agents within enterprise workflows.
  • Serve as a trusted technical advisor for strategic enterprise accounts and executive stakeholders.
  • Translate business objectives into scalable technical architectures and implementation strategies.
  • Partner with project and engagement managers to drive successful implementations.
  • Review implementation strategies, project plans, and delivery artifacts.
  • Collaborate with Product, Engineering, Customer Success, and Delivery teams, and mentor internal teams.

Requirements

  • 10+ years of experience in Solution Architecture, Enterprise Architecture, or technical leadership roles.
  • Proven track record of delivering 0-to-1 capabilities using emerging technologies.
  • Strong experience architecting scalable enterprise solutions and complex integrations.
  • Experience optimizing business processes through technology and AI.
  • Ability to guide enterprise customers through adoption and deployment of emerging technologies.
  • Understanding of AI systems, autonomous agents, enterprise workflows, and scalable architectures.
  • Strong presentation, facilitation, and stakeholder management skills.
  • Ability to influence executive stakeholders and technical teams.
  • Experience working independently and across distributed teams.
  • Bachelor’s degree in Engineering (B.Tech) or equivalent experience.
  • Experience defining and delivering enterprise applications on Salesforce or ServiceNow platforms (preferred).
  • Exposure to LLMs, Agentic AI, enterprise automation, or AI-enabled workflows (preferred).
  • Experience working with enterprise SaaS products and global customers (preferred).

Benefits

  • Competitive salary, equity, and performance bonuses.
  • Paid time off.
  • Comprehensive health insurance.
  • Paid parental leave.
  • Hybrid work environment in Bengaluru.

Interested in this position?

Apply directly on the company website

Apply Now

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