Salesforce Consultant, Managed Services

13 hours, 21 minutes ago
Full-time
Junior
Software Development
NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016

Description

  • Work with clients to understand their business needs and define solution requirements.
  • Design, develop, QA, and launch Salesforce-based solutions.
  • Architect and build implementations for Field Service, Service Cloud, Salesforce Digital Engagement, and Salesforce Service Cloud Voice.
  • Configure Salesforce solutions using point-and-click tools such as Process Builder and Visual Flows.
  • Collaborate with the Delivery Manager and Project Manager to define responsibilities and report project status to the customer.
  • Partner with the Artificial Intelligence team to create innovative Salesforce solutions.
  • Propose and deliver solutions to client requirements.
  • Learn new Salesforce features quickly and help train and mentor the team as needed.

Requirements

  • 2+ years of project experience in a hands-on role.
  • 1+ years of experience with Salesforce in a development or configuration capacity.
  • Experience with project management is a plus.
  • Bachelor’s degree in Computer Science, Mathematics, Engineering, or a similar technical field, or equivalent experience.
  • Understanding of customer service and project management.
  • Experience solving complex use cases using the Salesforce platform.
  • Any Salesforce certification is a plus, especially Service Cloud, Community Cloud, Sales Cloud, or Field Service Consultant.
  • Detail-oriented with strong attention to detail.
  • Strong team player with great communication skills.
  • Open-minded and flexible to change.

Benefits

  • Remote work available, with many employees working remotely.
  • In-person work options available at HQ in Massachusetts or regional hubs.
  • Flexible work culture that supports personal needs and non-traditional schedules.
  • Up to 25% travel for certain roles.
  • Collaborative team culture with executive town halls and company meetings.
  • Regular team celebrations and social events.

Interested in this position?

Apply directly on the company website

Apply Now

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