Netomi

Netomi

Netomi is an AI-first customer service platform revolutionizing customer support with industry-leading resolution rates and multilingual support.

IT Services
51-250
Founded 2015
$52M raised

Description

  • Test AI-based conversational products to ensure product quality and reliability.
  • Monitor and improve the quality assurance process across teams.
  • Ensure agreed-upon standards and procedures are consistently followed.
  • Promote data quality awareness across multiple teams.
  • Evaluate model outputs and identify areas where accuracy improvements are needed.
  • Prepare detailed testing feedback to help teams improve AI models.
  • Design and execute manual and automated test plans and test cases.
  • Support API testing and test automation framework implementation in enterprise environments.

Requirements

  • Bachelor’s degree in Computer Science or a related Engineering field.
  • 4-6 years of relevant experience.
  • Strong focus on delivering high-quality products and willingness to learn new technologies.
  • Passion for manual and automation testing, including test planning, test case preparation, and execution.
  • Experience with API testing and scripting languages such as Java or Python.
  • Hands-on experience implementing test automation frameworks using tools such as Selenium, TestNG/JUnit, and Rest Assured.
  • Knowledge of CI/CD technologies such as Jenkins, Git, and Maven.
  • Strong understanding of functional and non-functional testing concepts and tools.
  • Ability to work in a fast-paced, dynamic environment and operate without supervision.
  • Knowledge of databases such as MySQL and load testing tools such as JMeter is a plus.

Benefits

  • Full-time remote work arrangement.
  • Opportunity to work on AI-powered products used by large global brands.
  • Exposure to enterprise-scale AI automation and customer experience technology.
  • Chance to join a well-funded company backed by WndrCo, Y Combinator, and Index Ventures.

Interested in this position?

Apply directly on the company website

Apply Now

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