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Human Resources Business Partner

11 hours, 48 minutes ago
United States
Full-time
Senior
Human Resources
HR and Recruiting
Apply Now
Netomi

Netomi

Netomi is an AI-first customer service platform revolutionizing customer support with industry-leading resolution rates and multilingual support.

IT Services
51-250
Founded 2015
$52M raised
View All Jobs 22

Description

  • Partner with US business leaders to understand organizational priorities, team dynamics, and talent needs.
  • Provide guidance on organizational design, workforce planning, team effectiveness, and people-related decisions.
  • Act as a trusted advisor and coach to managers and senior leaders.
  • Use people data, trends, and insights to identify organizational opportunities and recommend solutions.
  • Serve as the primary HR point of contact for employees and managers across the US.
  • Manage employee relations matters including performance concerns, workplace conflicts, investigations, disciplinary actions, and sensitive employee situations.
  • Coach managers on people management, feedback, documentation, and difficult conversations.
  • Drive performance management processes including goal setting, performance reviews, development planning, and performance improvement plans.
  • Partner with leaders on talent reviews, succession planning, high-potential identification, and career development.
  • Support organizational changes including restructuring, leadership transitions, team expansion, and scaling new teams and business initiatives.

Requirements

  • 7+ years of progressive HR experience, including significant experience as an HR Business Partner or similar role.
  • Experience supporting employees and leaders within the United States.
  • Strong knowledge of US employment practices and federal/state employment regulations.
  • Experience working in a technology, SaaS, AI, or high-growth organization strongly preferred.
  • Demonstrated experience managing complex employee relations and performance matters.
  • Strong coaching and influencing skills with the ability to partner effectively with senior leaders.
  • Experience with performance management, talent reviews, organizational design, employee engagement, and change management.
  • Strong judgment and discretion when handling confidential and sensitive employee matters.
  • Data-oriented mindset with the ability to use HR metrics and insights to influence decisions.
  • Excellent written and verbal communication skills.

Interested in this position?

Apply directly on the company website

Apply Now

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