Associate HR Business Partner - Care

1 month ago
Full-time
Junior
HR and Recruiting
Included Health

Included Health

Included Health is a healthcare company that provides cost-saving solutions for employers and health plans. They offer virtual care and navigation services, connecting millions with board-certified doctors and specialists for comprehensive and convenie...

Insurance
1K-5K
$106M raised

Description

  • Advise Supervisors and Managers on employee and workplace matters.
  • Own performance-management processes, including coaching, documentation, corrective action, performance improvement plans, and follow-through.
  • Guide leaders through complex performance, conduct, policy, accommodation, wage-and-hour, and termination matters.
  • Provide coaching, tools, training, and feedback to improve leader capability and difficult-conversation skills.
  • Analyze workforce data and trends to identify risks, opportunities, and recommendations.
  • Develop and improve performance-management resources, processes, communications, and manager templates.
  • Support employees and leaders in resolving workplace concerns fairly, consistently, and compliantly.
  • Partner with Talent Management, HR Operations, Compliance, Talent Acquisition, Learning & Development, and Legal.
  • Develop proactive strategies and programs that improve engagement, leader effectiveness, and organizational performance.
  • Prioritize and resolve ambiguous or shifting work using sound judgment.

Requirements

  • 2+ years of progressive experience in HR business partnering, employee relations, or performance management.
  • Experience in high-volume, frontline, contact center, or non-exempt employee environments.
  • Experience coaching leaders on feedback, documentation, corrective action, and performance improvement plans.
  • Strong understanding of employment laws and HR best practices.
  • Ability to build relationships and influence leaders across levels and functions.
  • Strong problem-solving, communication, expectation-management, and recommendation skills.
  • Strong judgment, discretion, and attention to detail when handling sensitive matters.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
  • Experience in a healthcare organization preferred.

Benefits

  • Base salary of $74,640–$94,000 per year, depending on location, experience, and other factors.
  • Remote-first culture with work-from-home reimbursement.
  • 401(k) savings plan through Fidelity.
  • Medical, vision, dental, and disability insurance options.
  • Paid Time Off and Discretionary Time Off.
  • 12 weeks of fully paid parental leave.
  • Family-building and compassionate leave, including fertility coverage and up to $25,000 for surrogacy or adoption.

Interested in this position?

Apply directly on the company website

Apply Now

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