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Agentic Engineer Level II/III

1 month, 2 weeks ago
India
Full-time
Senior
AI Engineer
Software Development
GPT JSON REST API
Apply Now
Netomi

Netomi

Netomi is an AI-first customer service platform revolutionizing customer support with industry-leading resolution rates and multilingual support.

IT Services
51-250
Founded 2015
$52M raised
View All Jobs 22

Description

  • Design and write high-quality prompts for GPT-class LLM agents.
  • Build agentic tools and workflows using Netomi’s no-code platform.
  • Integrate internal and external APIs, including authentication, data mapping, and error handling.
  • Implement unit tests, debug issues, and maintain workflow reliability.
  • Apply resilient engineering patterns such as retries, timeouts, idempotency, and lazy loading.
  • Optimize agents for performance, cost efficiency, and fault tolerance.
  • Collaborate with Product, QA, and Delivery teams to ship production-ready solutions.

Requirements

  • 4–7 years of experience as a Software Development Engineer or in a similar role.
  • Strong understanding of prompt engineering and LLM behavior.
  • Hands-on experience with REST APIs, webhooks, and JSON-based integrations.
  • Solid experience with unit testing, debugging, and troubleshooting.
  • Knowledge of resilient system design patterns and non-happy-path handling.
  • Experience with no-code or low-code automation platforms preferred.
  • Exposure to agentic AI, conversational AI, or workflow orchestration systems preferred.
  • Familiarity with production observability and monitoring preferred.

Interested in this position?

Apply directly on the company website

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