Operations & Administrative Coordinator

3 weeks, 1 day ago
Full-time
Mid Level
Operations
NeoWork

NeoWork

NeoWork provides offshoring, nearshoring, and outsourcing solutions to help businesses hire top global talent and enhance their operational capabilities across various fields, including software engineering, data science, and support services.

Professional Services
51-250
Founded 2017

Description

  • Manage billing and invoicing processes end-to-end, including accuracy, timeliness, and reconciliation.
  • Support high-volume administrative workflows during tax season and extension season.
  • Coordinate multi-step workflows and track timely completion across team initiatives.
  • Maintain, update, and distribute communication templates.
  • Support client communications and coordinate team scheduling.
  • Manage administrative systems, cloud-based tools, and client-provided virtual desktop environments.
  • Identify process improvements and operational bottlenecks.
  • Make routine operational decisions independently and escalate critical blockers.

Requirements

  • Proven administrative or operations support experience in a professional services environment.
  • Expertise managing billing and invoicing processes end-to-end.
  • Ability to manage high-volume workflows and competing deadlines during peak periods.
  • Experience supporting multi-step processes with strong attention to detail.
  • Experience maintaining and distributing communication templates across distributed teams.
  • Comfort working with cloud-based tools and virtual desktop environments.
  • Ability to learn information quickly and execute independently without repeated instructions.
  • Comfort working in fast-paced environments where speed and ownership are expected.

Benefits

  • Health insurance for contractors.
  • Holiday extra pay.
  • Hours generally aligned with standard US business hours, with some flexibility based on client needs.
  • Mental health days and a focus on team member well-being.
  • Performance-based incentives in addition to base salary.
  • Annual review and appraisal process.
  • Professional growth and advancement opportunities.

Interested in this position?

Apply directly on the company website

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