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Associate Director, Speaker Programs

3 hours, 29 minutes ago
United States
Full-time
Senior
Marketing Manager
Marketing and Growth
CRM
Apply Now
Natera

Natera

Natera specializes in cell-free DNA testing, providing advanced genetic testing services for oncology, women's health, and organ health to help families diagnose and manage genetic diseases.

Pharmaceuticals
1K-5K
Founded 2004
View All Jobs 80

Description

  • Lead the strategy, governance, and continuous improvement of the enterprise peer-to-peer education and speaker program.
  • Establish operating models, standardized processes, policies, SOPs, training materials, playbooks, and documentation for scalable program execution.
  • Oversee the full speaker lifecycle, including nomination, vetting, onboarding, contracting, credentialing, training, recertification, and performance management.
  • Partner with commercial and medical stakeholders to build and maintain a high-performing physician speaker faculty.
  • Manage compliance, legal, and financial processes related to FMV assessments, HCP contracting, documentation, audit readiness, honoraria, reimbursements, and payments.
  • Design and improve workflows for program requests, approvals, scheduling, event execution, reimbursement, and reporting.
  • Serve as the primary operational partner to field sales and marketing teams and provide guidance on program use and compliance.
  • Develop dashboards, KPIs, and reporting frameworks to measure program activity, utilization, budget performance, and operational effectiveness.
  • Deliver business reviews, strategic recommendations, and issue resolution for internal stakeholders and physician speakers.
  • Identify opportunities to improve program quality, efficiency, scalability, and stakeholder experience.

Requirements

  • Bachelor's degree required.
  • 7+ years of experience in speaker bureau management, peer-to-peer education, medical education, HCP engagement, commercial operations, or related functions within diagnostics, biotechnology, pharmaceutical, or medical device organizations.
  • Demonstrated experience managing healthcare professional speaker programs at scale.
  • Strong understanding of healthcare compliance requirements, including FMV and HCP contracting practices.
  • Proven experience developing operational processes, SOPs, governance models, and scalable program infrastructure.
  • Exceptional project management and organizational skills with the ability to manage multiple stakeholders, priorities, and timelines.
  • Strong analytical capabilities with experience developing KPIs, dashboards, and executive-level reporting.
  • Excellent communication and relationship-management skills with experience working with physician thought leaders and cross-functional teams.
  • Experience supporting multiple therapeutic areas, product lines, or business units is preferred.
  • Hands-on experience with Salesforce.com (SFDC), including program tracking, reporting, workflow management, and analytics, is preferred.
  • Experience building or transforming speaker program operations from externally supported to internally managed models is preferred.
  • Experience with CRM, event management, reimbursement, contracting, or compliance management systems is preferred.
  • PMP, Lean, Six Sigma, or other operational excellence certifications are a plus.

Benefits

  • Remote USA compensation range of $139,200 to $174,000 USD, with a listed compensation range of $153,100 to $191,400 USD.
  • Annual performance incentive bonus.
  • Long-term equity awards.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • 401(k) with company match.
  • Generous paid time off and company holidays.
  • Additional wellness and work-life benefits.
  • Pregnancy and baby bonding leave, commuter benefits, fertility care benefits, and free testing for employees and their immediate families.

Interested in this position?

Apply directly on the company website

Apply Now

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