Associate Director, Laboratory Operations

2 hours, 7 minutes ago
Full-time
Lead
Project and Program Management
Natera

Natera

Natera specializes in cell-free DNA testing, providing advanced genetic testing services for oncology, women's health, and organ health to help families diagnose and manage genetic diseases.

Pharmaceuticals
1K-5K
Founded 2004

Description

  • Provide operational and strategic leadership for assigned laboratory products in collaboration with laboratory leadership.
  • Oversee the development, planning, implementation, and maintenance of manufacturing methods, processes, and operations.
  • Ensure compliance with GMP, CLIA/CAP guidelines, and all applicable regulatory and legal requirements.
  • Participate in budget preparation and monitor revenue, expenses, test volume, FTE efficiency, turnaround times, and production performance.
  • Direct production laboratory activities including method validation, method transfer, and in-process testing.
  • Develop or oversee laboratory production processes and procedures and authorize implementation.
  • Identify and track departmental KPIs and use performance analysis to improve operations.
  • Lead, direct, and manage high-performing teams with accountability for quality, customer service, and departmental success.
  • Coach, mentor, and develop team members through reviews, training, and professional development planning.
  • Represent the company in audits, site visits, technical discussions, and client calls.
  • Build partnerships with department heads and senior leadership to support company objectives.
  • Establish operational objectives, schedules, work plans, performance requirements, and delegate assignments as needed.

Requirements

  • BS/BA degree or equivalent in a STEM-related field; Biological Sciences preferred.
  • At least 8 years of experience, including at least 5 years leading a manufacturing or Contract Research Organization production team.
  • ASCP MLS certification preferred, or ability to obtain ASCP MLS certification.
  • Experience managing a CLIA/CAP CRO production team is highly preferred.
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) and Google products (Gmail, GCal, Drive, GChat).
  • Excellent oral and written communication skills, strong organization skills, and high attention to detail.
  • Ability to thrive in a fast-paced, unstructured, constantly changing environment with multiple challenging projects.
  • Strong interpersonal and service-oriented skills with the ability to build effective working relationships.
  • Proactive, independent self-starter with strong prioritization, multitasking, and deadline management skills.
  • Experience in molecular biology and in building and managing a high-performing, engaged employee team.

Benefits

  • Annual performance incentive bonus.
  • Long-term equity awards.
  • Comprehensive health benefits including medical, dental, and vision coverage.
  • 401(k) with company match.
  • Generous paid time off and company holidays.
  • Additional wellness and work-life benefits.
  • Comprehensive medical, dental, vision, life, and disability plans for eligible employees and dependents.
  • Free testing for employees and immediate families, plus fertility care benefits.
  • Pregnancy and baby bonding leave.
  • Commuter benefits and an employee referral program.

Interested in this position?

Apply directly on the company website

Apply Now

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