Customer Engineer

7 hours, 45 minutes ago
Full-time
Senior
Customer and Technical Support
Narvar

Narvar

Narvar is an intelligent post-purchase platform that builds loyalty through personalized experiences and smart actions, empowering brands to create lifelong customer relationships.

Media
251-1K
Founded 2012
$64M raised

Description

  • Lead technical onboarding for enterprise retailers and direct-to-consumer brands.
  • Provide consultative guidance to support seamless integration with Narvar’s solutions and improve customer success.
  • Translate customer business requirements into clear technical specifications.
  • Develop and validate solutions using APIs, JSON, CSS, HTML, and JavaScript.
  • Partner with internal and external technical and business stakeholders to deliver projects successfully.
  • Contribute to documentation, process improvements, internal tools, and training programs for the Professional Services team.
  • Scope requirements and help deploy solutions for large enterprise customers.

Requirements

  • 3-7+ years of experience working on enterprise-level software projects as a technical lead.
  • Hands-on experience with web technologies including APIs, HTML, CSS, and JavaScript.
  • Proficiency in JavaScript or related programming languages.
  • Strong time management and prioritization skills in a fast-paced environment.
  • Experience working directly with customers in a technical or consultative capacity.
  • Bonus: Experience with iPaaS, retail and e-commerce platforms, order management systems (OMS), inventory management, WMS, TMS, supply chain, or logistics is a plus.

Benefits

  • Annual base salary range of $105,000 to $120,000 CAD.
  • Eligibility for an annual bonus.
  • Equity as part of the offer.
  • Benefits package included.
  • Remote work designation (#LI-Remote).

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Engineer

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a Customer Engineer for its DSPM Solutions team to support Engineering and go-to-market groups in configuring, deploying, and enabling internal use of its cloud-native data security platform.

AWS Azure CI/CD Docker GCP Helm JSON Kubernetes Microservices Python Shell Scripting SQL Terraform YAML
7 hours, 15 minutes ago

Customer Engineer

Veeam Software 1K-5K Internet Software & Services

Veeam is seeking a Customer Engineer for its DSPM Solutions team to support internal engineering and go-to-market groups in deploying, understanding, and troubleshooting the company’s data security posture management platform.

AWS Azure Docker GCP Helm JSON Kubernetes Microservices Python Shell Scripting SQL Terraform YAML
7 hours, 15 minutes ago

Forward Deployed Engineer / Implementation Engineer - Customer Dev (1)

Irth 51-250 Diversified Telecommunication Services

Irth Solutions is hiring a Forward Deployed Engineer to help pipeline operators implement its AIP/CIM platform for integrity data management across North America.

Databricks Machine Learning Python SQL SQL Server
8 hours, 15 minutes ago

Reliability Success Manager

Augury 251-1K Industrial Conglomerates

Augury is hiring a remote Reliability Success Manager in Europe to help manufacturing customers improve machine health, drive adoption, and expand the impact of its Industrial AI platform.

IoT
8 hours, 15 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers