Sales Call Centre Agent (Commission Only) 12 Month FTC - Fully Remote

5 hours, 52 minutes ago
Contract
Junior
Customer and Technical Support
MWEB

MWEB

MWEB is a top Internet Service Provider in South Africa, offering affordable and reliable internet packages including Fibre, LTE, and broadband since 1997.

Internet Software & Services
251-1K
Founded 1997

Description

  • Present, promote, and sell products and services through inbound and outbound call centre activity.
  • Perform cost-benefit and needs analysis for existing and potential customers.
  • Build and maintain positive customer and business relationships.
  • Resolve customer problems and complaints to improve satisfaction.
  • Meet agreed sales targets and outcomes within required timelines.
  • Coordinate sales efforts with team members and other departments.
  • Analyze market potential and track sales performance and status reports.
  • Stay current on best practices and promotional trends.
  • Continuously improve performance through feedback.
  • Manage pipelining and sales reporting to support the sales process.

Requirements

  • Matric / Grade 12.
  • Clear criminal record.
  • 2 years of sales experience is mandatory.
  • Basic computer literacy.
  • Inbound, outbound, and cold calling sales experience with a proven track record is essential.
  • Ability to close a sale.
  • ISP experience is advantageous.
  • Strong targeting, tracking, and measuring capability.
  • Ability to manage the sales process through strong pipelining skills.
  • Customer retention experience or capability.

Benefits

  • Fully remote work environment.
  • Access to Workshop 17 shared office/workspace branches across the country, with costs covered by the company.
  • Company-provided remote work equipment including laptop, monitor, and headset.
  • Free connectivity provided by the company.

Interested in this position?

Apply directly on the company website

Apply Now

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