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Staff Quantitative User Researcher

21 hours, 59 minutes ago
Canada
Full-time
Lead
UX Researcher
Data Science and Analytics
Agile R SQL
Apply Now
Mozilla

Mozilla

Mozilla, the maker of Firefox, is a non-profit organization ensuring an open, safe, and accessible internet for all users worldwide.

Internet Software & Services
251-1K
Founded 2005
$2M raised
View All Jobs 96

Description

  • Own strategic, end-to-end quantitative research initiatives from scoping business needs through survey design, data synthesis, and recommendation delivery.
  • Partner cross-functionally with product, design, engineering, data science, and marketing to build a research roadmap and align insights to business priorities.
  • Embed quantitative research into product strategy and advocate for user needs to influence leaders and decision-makers.
  • Analyze and integrate surveys, behavioral data, and market intelligence into evidence-based views of user experience and audience insights.
  • Translate quantitative findings into clear narratives, visualizations, and actionable recommendations that inform product and business decisions.
  • Mentor peers and help advance the quantitative research practice by refining methods, tools, and scalable approaches.
  • Work in fast-paced, agile environments while adapting to shifting priorities and maintaining research impact.
  • Collaborate with qualitative researchers to support mixed-methods research designs and roadmaps.

Requirements

  • 7+ years of experience in user, product, or market research, with a strong focus on quantitative research.
  • Extensive experience leading survey research across the product development lifecycle.
  • Deep expertise in empirical survey methods, including planning, sampling, weighting, and statistical analysis.
  • Experience with survey applications such as product needs research, audience understanding, tracking studies, concept testing, panel surveys, and intercept surveys.
  • Highly proficient in R for statistical programming and survey data analysis.
  • Experience using SQL to integrate behavioral data with survey responses.
  • Demonstrated ability to craft compelling stories using quantitative data and visualizations.
  • Demonstrated success working in fast-paced, agile environments and adapting to changing priorities.
  • Experience collaborating with qualitative researchers on mixed-methods research designs is preferred.
  • Hands-on qualitative research experience is a bonus.
  • Strong judgment in balancing research depth and speed.
  • Collaborative and influential communication skills for building partnerships and driving alignment.
  • Commitment to Mozilla’s values of welcoming differences, being relationship-minded, practicing responsible participation, and having grit.

Benefits

  • Competitive performance-based bonus plans for eligible employees.
  • Rich medical, dental, and vision coverage.
  • Generous retirement contributions with 100% immediate vesting.
  • Quarterly all-company wellness days.
  • Country-specific holidays plus a day off for your birthday.
  • One-time home office stipend.
  • Annual professional development budget.
  • Quarterly well-being stipend.
  • Considerable paid parental leave.
  • Employee referral bonus program.
  • Other benefits including life/AD&D, disability, and EAP coverage, varying by country.
  • Remote work with a #LI-REMOTE posting designation.
  • Canada hiring ranges of $115,000–$153,000 CAD for Tier 1 locations and $104,000–$138,000 CAD for Tier 2 locations.

Interested in this position?

Apply directly on the company website

Apply Now

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