Lead UX Researcher

1 day ago
Full-time
Lead
Design and User Experience
Descript

Descript

Descript: All-in-one video & podcast editing with AI technology for effortless content creation.

Internet Software & Services
51-250
Founded 2017
$100M raised

Description

  • Lead end-to-end UX research studies across large, ambiguous problem spaces.
  • Define research questions and choose appropriate methods to inform product decisions.
  • Conduct exploratory, evaluative, and longitudinal research, including ethnography, usability testing, and concept testing.
  • Partner with PMs, designers, product marketing, data science, customer support, sales, and engineering to connect research with decision-making and user feedback.
  • Develop a deep understanding of customers, their creative goals, and the evolving AI video landscape to guide the product roadmap.
  • Map and maintain user workflows, mental models, and friction points across use cases.
  • Synthesize research findings into clear, actionable outputs such as frameworks, highlight reels, and journey maps.
  • Coach PMs and designers to plan and run their own high-quality research.
  • Manage research operations for recruitment, feedback management, and insight sharing, automating where possible.
  • Introduce tools, methods, and rituals that improve how research is conducted, managed, and shared.

Requirements

  • 5+ years of UX research experience.
  • Experience working closely with product and design teams, not solely in an agency role.
  • Experience building a collaborative research practice within a product organization and mentoring others.
  • Experience building and maintaining research operations systems for participation, feedback, recordings, and insights.
  • Track record of concretely influencing product and strategic decisions.
  • Ability to scale a research practice using AI tools while maintaining research integrity.
  • Strong quantitative and qualitative UX research skills across interviews, unmoderated studies, surveys, and secondary data sources.
  • Excellent synthesis and storytelling skills for complex information and data.
  • Strong product sense and ability to turn noisy insights into clear, actionable decisions.
  • Strong organizational skills and the ability to operate autonomously with rigor and speed.
  • When applying, the word "analog" must be the first word in the cover letter.

Benefits

  • Base salary range of $166,000 to $225,000 per year.
  • Generous healthcare package.
  • 401(k) matching program.
  • Catered lunches.
  • Flexible vacation time.
  • Flexible remote and hybrid work options.
  • Opportunities for in-person collaboration throughout the year for remote employees.

Interested in this position?

Apply directly on the company website

Apply Now

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