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Senior Solutions Engineer (DACH), Firefox Enterprise

3 months, 4 weeks ago
Switzerland, Austria, Germany
Full-time
Senior
Solutions Engineer
Customer and Technical Support
Helm Kubernetes SIEM TLS
Apply Now
Mozilla

Mozilla

Mozilla, the maker of Firefox, is a non-profit organization ensuring an open, safe, and accessible internet for all users worldwide.

Internet Software & Services
251-1K
Founded 2005
$2M raised
View All Jobs 16

Description

  • Partner with Sales to support strategic enterprise opportunities across Germany, Austria, and Switzerland.
  • Lead technical discovery and solution design with customers and partners.
  • Run workshops with stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
  • Own the technical relationship with customer counterparts during and after the sales process.
  • Help customers evaluate Firefox Enterprise across deployment, policy management, identity integration, logging, security controls, and operational fit.
  • Design and support pilots, proofs of concept, and rollout plans.
  • Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
  • Validate interoperability with systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
  • Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
  • Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
  • Support and enable partners involved in deployment, integration, and customer success.
  • Champion Mozilla’s values of openness, trust, and user agency in customer interactions.

Requirements

  • 7+ years of experience in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
  • Deep knowledge of the DACH IT landscape, especially in the public sector, financial services, or KRITIS operators, preferred.
  • Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
  • Hands-on knowledge of Windows enterprise deployment.
  • Hands-on knowledge of GPO, MDM, and policy management.
  • Hands-on knowledge of certificates, PKI, TLS, and proxies.
  • Hands-on knowledge of SSO, MFA, and IdP integrations.
  • Hands-on knowledge of SIEM, DLP, and CASB ecosystems.
  • Experience with Kubernetes and Helm for customer-operated environments.
  • Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
  • Ability to translate complex regulatory requirements into technical configurations and sales evidence.
  • Ability to communicate clearly with both technical teams and senior customer stakeholders.
  • Comfort working through ambiguity and guiding customers from evaluation to deployment.
  • Strong written and verbal communication skills in English.
  • Native-level fluency in German.

Benefits

  • Generous performance-based bonus plans.
  • Rich medical, dental, and vision coverage.
  • Generous retirement contributions with 100% immediate vesting.
  • Quarterly all-company wellness days.
  • Country-specific holidays plus a day off for your birthday.
  • One-time home office stipend.
  • Annual professional development budget.
  • Quarterly well-being stipend.
  • Considerable paid parental leave.
  • Employee referral bonus program.
  • Additional benefits such as life insurance, AD&D, disability, and EAP, varying by country.

Interested in this position?

Apply directly on the company website

Apply Now

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