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Senior Privacy & Compliance Program Manager

4 weeks, 1 day ago
United States, Canada
Full-time
Senior
Compliance Manager
Project and Program Management
Apply Now
Mozilla

Mozilla

Mozilla, the maker of Firefox, is a non-profit organization ensuring an open, safe, and accessible internet for all users worldwide.

Internet Software & Services
251-1K
Founded 2005
$2M raised
View All Jobs 29

Description

  • Coordinate MZLA’s privacy and compliance program work, including planning, recurring reviews, risk tracking, documentation, and leadership reporting.
  • Translate privacy, security, and compliance requirements into practical processes that fit how MZLA works.
  • Coordinate vendor and tool reviews with legal, engineering, product, support, finance, operations, and other stakeholders.
  • Document data flows, subprocessors, and privacy, security, contractual, and operational considerations.
  • Support privacy operations and data governance, including DSAR and privacy-rights workflows.
  • Develop and maintain data inventories, records of processing, retention practices, and privacy-related documentation.
  • Partner with technical teams to support privacy-by-design for new products, services, tools, and data-processing activities.
  • Support compliance and audit-readiness efforts, including ISO-related readiness, evidence tracking, access reviews, and remediation follow-up.
  • Strengthen incident response readiness by clarifying roles, escalation paths, documentation expectations, and coordination needs.
  • Create guidance, checklists, templates, and training materials that help teams meet privacy and compliance expectations without unnecessary bureaucracy.

Requirements

  • 8+ years of relevant professional experience, preferably in a software, SaaS, technology, or technical product environment.
  • 5+ years of hands-on experience in privacy operations, compliance program management, GRC, legal operations, security compliance, vendor governance, data governance, or a similar function.
  • Experience coordinating cross-functional programs across legal, engineering, product, support, finance, and operations, including with external counsel, advisors, auditors, consultants, or vendors.
  • Experience supporting vendor, tool, or subprocessor reviews with privacy, security, legal, and operational risk considerations.
  • Experience supporting privacy operations, data governance, or user-rights workflows for international users, including GDPR or EU privacy requirements, DSARs, deletion or export requests, data inventories, records of processing, retention, access controls, or privacy policy maintenance.
  • Technical fluency and ability to work with technical teams to understand how data moves through systems, including cloud services, vendor tools, support systems, logs, telemetry, authentication, access permissions, and data storage.
  • Familiarity with incident response, breach readiness, or security/privacy escalation processes.
  • Strong project and program management skills, excellent written communication, sound judgment, and ability to build pragmatic, right-sized processes.
  • Ability to learn, evaluate, and responsibly use emerging technologies, including AI-enabled tools, to improve work processes.
  • Ability to operate with initiative in evolving-process environments, including identifying stakeholders, proposing next steps, clarifying ownership, and knowing when to escalate.
  • Regular overlap with Eastern Time working hours is required; candidates in other time zones must be able to maintain meaningful overlap.
  • Must reside in and have permanent work authorization for the specified country location; no visa sponsorship is available.
  • Preferred: ISO 27001 readiness, SOC 2 readiness, audits, certifications, or similar compliance experience.
  • Preferred: Experience in open-source, consumer software, communications, email, privacy-focused, or mission-driven technology organizations.
  • Preferred: Experience developing training or enablement materials for privacy, security, compliance, vendor review, or data handling.
  • Preferred: Experience with GRC platforms, policy management tools, ticketing systems, vendor management tools, or similar workflow systems.
  • Preferred: Privacy certification such as CIPP/E, CIPP/US, CIPM, or similar.

Benefits

  • US salary range: $115,000–$145,000; Canada salary range: $100,000–$125,000.
  • Fully remote work with schedule flexibility.
  • Company-provided laptop.
  • Annual bonus program.
  • Monthly remote work stipend.
  • Annual professional development stipend, plus access to Coursera and industry conferences.
  • 24 days PTO per year (prorated), plus birthday off, year-end company shutdown, 9 wellbeing days, public holidays, and other paid leave.
  • 401(k) / RRSP contributions, health/dental/vision insurance, disability insurance, life insurance, employee assistance program, paid parental leave, and paid sick days.

Interested in this position?

Apply directly on the company website

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