Moniepoint

Moniepoint offers a comprehensive payments, banking, and operations platform designed to support the growth of businesses and enhance financial accessibility for customers in emerging markets.

Diversified Financial Services

Financials

1K-5K (2000)

Founded 2015

38 open positions

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Lead, Merchant KYC Support

2 days, 12 hours ago

Nigeria

Full-time

Lead

Operations Manager

Operations

Apply Now

Moniepoint

Moniepoint offers a comprehensive payments, banking, and operations platform designed to support the growth of businesses and enhance financial accessibility for customers in emerging markets.

Diversified Financial Services

1K-5K

Founded 2015

View All Jobs 38

Description

Provide leadership, coaching, and daily oversight to the KYC Support team.
Review high-risk client files and risk assessments and escalate complex cases for final approval.
Oversee and improve due diligence workflows, document validation processes, and risk classification standards.
Drive timely periodic, trigger-based, and event-driven client reviews in line with regulatory obligations.
Ensure accurate recordkeeping and complete audit trails for all KYC-related documentation.
Serve as an escalation point for internal stakeholders facing KYC documentation or onboarding issues.
Collaborate with Compliance, Risk, Data & Document Management, and Customer Success teams on KYC support and risk alignment.
Monitor regulatory changes and recommend updates to internal KYC procedures.
Support the development and delivery of KYC training for the team and cross-functional partners.
Generate regular performance and risk exposure reports for management decision-making.

Requirements

Bachelor’s degree in Law, Finance, Business Administration, or a related discipline.
4–6 years of relevant experience in KYC, client onboarding, compliance, or risk management.
Experience managing or mentoring a team in a financial services or fintech environment.
Strong understanding of business account onboarding and SME/corporate documentation requirements.
Knowledge of AML, CBN KYC Guidelines, and FATF Recommendations is highly preferred.
Excellent analytical, communication, and stakeholder management skills.
Proficiency in KYC systems and tools is an advantage.
Strong attention to detail and ability to work in a fast-paced environment.

Benefits

Attractive salary.
Pension contribution.
Health insurance.
Annual bonus.
Learning- and development-focused environment.
Emphasis on knowledge sharing and training.
People-first culture that prioritizes employee well-being.

Interested in this position?

Apply directly on the company website

Apply Now

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