Product Owner, Content and Web Operations

3 hours, 56 minutes ago
Full-time
Lead
Product Management
MoneyHero Group (Nasdaq: MNY)

MoneyHero Group (Nasdaq: MNY)

MoneyHero Group, listed on NASDAQ under the ticker MNY, is a leading personal finance aggregation and comparison group based in Singapore. Founded in 2014, the company operates across Greater Southeast Asia, including Singapore, Hong Kong, Taiwan, the Philippines, and Malaysia. MoneyHero Group specializes in tech- and AI-powered digital solutions for banking, insurance, and investment products, connecting consumers with financial product providers. The company offers a range of services, including a personal finance aggregation platform that allows users to compare credit cards, loans, mortgages, and insurance policies. It also provides digital insurance brokerage services, personalized recommendations, and targeted advertising solutions for financial product providers. With a network of approximately 270 commercial partners, MoneyHero Group serves both consumers and businesses, aiming to simplify financial decision-making and enhance brand visibility in the financial sector.

information technology & services
201-500
Founded 2014

Description

  • Lead a team of 6–10 Web Operations Executives, including hiring, coaching, workload allocation, and quality management.
  • Own campaign content delivery across web, email, and social channels in Singapore, Hong Kong, Taiwan, and the Philippines.
  • Manage campaign replication, production issue escalations, and repeatable delivery processes across markets.
  • Oversee content quality controls for rates, fees, eligibility criteria, promotional claims, and expiry dates.
  • Define legal, compliance, and commercial sign-off processes, including review of AI-assisted content.
  • Own the content operations roadmap, CMS requirements, workflow improvements, and product backlog.
  • Partner with engineering and design to ship at least one meaningful tooling improvement per quarter.
  • Establish content structure and metadata standards for traditional search and AI answer engines.
  • Identify manual workflow bottlenecks and implement safe, documented AI tools, prompts, templates, and workflows.
  • Analyze campaign performance in GA4 using A/B testing and user behavior insights.

Requirements

  • 6+ years of experience in content operations, web operations, digital platform ownership, or product ownership.
  • At least 2 years of team management experience.
  • Business-fluent English, plus reading and writing proficiency in Traditional Chinese and spoken Cantonese.
  • Hands-on experience managing large-scale CMS content, including formatting, link integrity, and publishing governance.
  • Daily experience using AI tools such as Claude or ChatGPT, with sound judgment regarding benefits and risks.
  • Proficiency with GA4 and GTM, including independently analyzing performance data.
  • Experience working with engineering teams in an agile environment, including requirements writing and backlog prioritization.
  • Experience in financial services, fintech, or another regulated content environment preferred.
  • Experience with multi-market or multilingual content operations preferred; Mandarin is a plus.
  • Basic HTML and CSS troubleshooting skills and experience building team-level AI workflows preferred.

Benefits

  • Fully remote role based in Malaysia.
  • Career growth opportunities at a leading fintech company.
  • Work with a team of more than 350 employees across four markets.
  • Inclusive and equal-opportunity work environment.
  • Opportunity to contribute to financial solutions serving millions of monthly users.

Interested in this position?

Apply directly on the company website

Apply Now

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