Marketing Operations Manager

1 month ago
Full-time
Mid Level
Project and Program Management
Modern Family Law

Modern Family Law

Modern Family Law provides compassionate and innovative legal representation in divorce and family law, focusing on helping modern families navigate the complexities of family dynamics while prioritizing the well-being of children.

Specialized Consumer Services
51-250
Founded 2004

Description

  • Manage the full project plan for the new website build, including scope, milestones, deliverables, owners, target dates, and dependencies across workstreams.
  • Run weekly status reporting and review cycles to keep the website project on track through launch and post-launch.
  • Project-manage URL mapping, redirect strategy, GA4 event tracking, UTM continuity, and attribution preservation for the website migration.
  • Own the marketing team’s operating cadence, including weekly status meetings, sprint planning, roadmap maintenance, and quarterly retrospectives.
  • Maintain the master marketing roadmap across active initiatives such as content planning, office page refreshes, proof block standardization, CTV expansion, partnerships, and flagship show production.
  • Help administer the marketing project management platform, including Asana, and support consistent workflow execution across the team.
  • Own the marketing operations infrastructure by auditing data integrity issues and managing remediation of tracking and attribution inconsistencies across channels.
  • Partner with Sales Operations, IT, HubSpot, and Salesforce stakeholders to support integrations and technical execution when needed.
  • Build and maintain operational documentation, including location launch playbooks, new market launch playbooks, and brand quality assurance processes.
  • Serve as the liaison between Marketing and Sales/Intake to ensure lead handoffs, definitions, and feedback loops remain aligned.

Requirements

  • 3+ years of experience implementing, configuring, or managing document automation, document assembly, or document generation solutions.
  • Experience gathering business requirements and translating them into technical or system-based solutions.
  • Strong understanding of workflow automation, business rules, conditional logic, and process optimization.
  • Experience working with structured data sources and business systems.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication and stakeholder management abilities.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Comfortable collaborating cross-functionally with both technical and non-technical teams.
  • Demonstrated attention to detail, reliability, organization, and follow-through.
  • Ability to be a proactive self-starter who can operate independently while managing multiple priorities and deadlines.
  • Ability to identify process gaps and recommend practical solutions to improve efficiency, consistency, and operational effectiveness.
  • Ability to work under pressure, respond to shifting priorities, and maintain accuracy and professionalism.
  • Ability to work in a primarily computer-based environment and occasionally lift and move items up to 10 pounds.

Benefits

  • Competitive base salary of $120,000 to $130,000.
  • Medical, dental, and vision health care coverage, with optional HSA.
  • 401(k) retirement plan plus IRA option.
  • Paid time off, including vacation, sick time, and public holidays.
  • Short-term and long-term disability coverage.
  • Life insurance, including basic, voluntary, and AD&D options.
  • Training and development opportunities.
  • Work-from-anywhere eligibility after 6 months.
  • Employee assistance program and additional voluntary benefits such as accident, critical illness, cancer, pet, and long-term care insurance.

Interested in this position?

Apply directly on the company website

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