Renewals Manager

19 minutes ago
Full-time
Mid Level
Sales and Business Development
Mixpanel

Mixpanel

Mixpanel provides a comprehensive analytics platform that enables businesses to track and analyze user interactions with web and mobile applications, facilitating targeted communication and insights to enhance user engagement and retention.

Internet Software & Services
251-1K
Founded 2009
$277M raised

Description

  • Own the end-to-end renewal process for an assigned territory, from quoting through contract close.
  • Negotiate renewals that protect customer relationships and maximize contract value.
  • Maintain a rolling 90–120-day forecast and analyze renewal data to identify risks and trends.
  • Engage decision-makers early to understand budgets, stakeholders, approval processes, and blockers.
  • Partner with Customer Success, Deal Desk, Legal, Finance, and Sales to resolve complex renewal situations.
  • Develop and present pricing and packaging proposals tailored to customer needs and growth stage.
  • Communicate Mixpanel’s differentiated value and address competitive pressures during negotiations.
  • Improve renewal processes and develop scalable team playbooks.

Requirements

  • Track record of quota achievement in renewals, account management, or sales within a B2B SaaS environment.
  • Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product agreements.
  • Ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction.
  • Comfort working with ARR data, churn signals, and renewal metrics to prioritize actions.
  • Experience collaborating cross-functionally with Customer Success, Finance, Legal, and Sales Operations.
  • Experience with product analytics, data tooling, or developer-facing SaaS preferred.
  • Familiarity with Salesforce, Gong, or similar CRM and forecasting tools preferred.
  • Background in value selling or outcome-based selling preferred.

Benefits

  • Comprehensive medical, vision, and dental coverage.
  • Mental wellness benefit.
  • Generous vacation policy and additional company holidays.
  • Enhanced parental leave.
  • Volunteer time off.
  • U.S. pre-tax benefits, including 401(k), wellness benefits, and a company holiday break.

Interested in this position?

Apply directly on the company website

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