Cash Application Specialist

2 hours, 27 minutes ago
Full-time
Junior
Customer and Technical Support
Mitratech

Mitratech

Mitratech specializes in automating processes through innovative solutions and services in compliance, risk management, enterprise HR, and legal operations, empowering organizations to effectively manage risks and scale for future growth.

Professional Services
1K-5K
Founded 1987
$3M raised

Description

  • Process and post customer payments, including checks, ACH, wire transfers, credit cards, and Autopay.
  • Match payments to invoices and resolve discrepancies or unapplied cash.
  • Maintain accurate records of cash receipts and account adjustments.
  • Collaborate with collections, sales, and customer service teams to resolve payment issues.
  • Perform daily reconciliations and prepare reports on cash application activities.
  • Investigate and resolve short payments, misapplied funds, and deductions.
  • Assist with collections, chargebacks, disputes, and virtual payment posting as needed.
  • Build strong working relationships across Sales, Sales Operations, Revenue, Professional Services, and Customer Success teams.

Requirements

  • 2–3+ years of experience in cash application or accounts receivable.
  • Salesforce and NetSuite experience preferred.
  • Strong attention to detail and analytical skills.
  • Excellent customer service orientation and interpersonal skills.
  • High proficiency or fluency in English, both written and verbal.
  • Superior critical thinking, analytical, and problem-solving skills.
  • Familiarity with banking procedures and online payment systems.
  • Experience with Microsoft Excel is required, with preference for proficiency in VLOOKUP, pivot tables, and basic formulas.
  • Bachelor’s degree in Finance, Accounting, or a business-related discipline preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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