Engineering Operations Manager

2 weeks, 1 day ago
Full-time
Senior
Project and Program Management
Mitek Systems

Mitek Systems

Mitek Systems develops and provides mobile capture and identity verification software solutions that enable enterprises to securely verify user identities and facilitate transactions through mobile devices, enhancing customer experiences while preventi...

Communications Equipment
251-1K
Founded 1985

Description

  • Support engineering leadership in driving strategic initiatives and aligning engineering teams around priorities.
  • Translate engineering strategy into clear, measurable performance indicators.
  • Monitor progress against OKRs, identify risks and dependencies, and provide actionable insights to leadership.
  • Coordinate and execute quarterly planning cycles in partnership with Product Management.
  • Facilitate cross-team planning to clarify priorities, dependencies, and capacity.
  • Establish and maintain consistent delivery frameworks across teams, including planning cadence, reporting, and roadmap alignment.
  • Track major initiatives, identify blockers, and escalate issues to help ensure timely delivery.
  • Drive continuous improvement by identifying operational inefficiencies and implementing process improvements across engineering practices.
  • Monitor and audit adherence to processes, tools, and ways of working to support consistency and adoption across teams.
  • Ensure clear communication of priorities, decisions, and progress across teams and leadership.

Requirements

  • Bachelor’s degree in Computer Science, Project Management, or a related field.
  • 6+ years of experience in delivery management, program management, engineering operations, or software development.
  • At least 3 years of experience in delivery management, program management, or engineering operations.
  • Experience supporting multi-team engineering organizations and coordinating complex initiatives.
  • Demonstrated experience implementing process improvements or operational frameworks in technology teams.
  • Strong understanding of Agile/Scrum delivery models and modern software development practices.
  • Comfort working with engineering metrics and delivery data to drive insights and decision-making.
  • Excellent organizational and program management skills with the ability to manage multiple initiatives simultaneously.
  • Strong stakeholder management skills and the ability to influence teams without direct authority.
  • Excellent written and verbal communication skills.
  • Familiarity with tools such as Jira, Confluence, or similar planning and reporting platforms (nice to have).
  • Exposure to DevOps, CI/CD practices, or platform engineering environments (nice to have).

Benefits

  • Remote work opportunity.
  • Competitive salary of $120,000 to $150,000 per year.
  • Compensation may vary based on experience, professional competencies, and geographic differentials.

Interested in this position?

Apply directly on the company website

Apply Now

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