RemoteLeaf Logo
Log in Sign up

Seasonal Customer Service Representative - 2026 (Texas & Western US)

6 days, 20 hours ago
United States
Contract
Junior
Customer Support
Customer and Technical Support
Salesforce
Apply Now
Minted

Minted

Minted is a design marketplace that connects customers with independent artists to create unique wedding invitations, stationery, Christmas cards, personalized gifts, and art prints, while also supporting the artistic community through design challenge...

Professional Services
251-1K
Founded 2007
$297M raised
View All Jobs 8

Description

  • Handle customer interactions by phone, email, live chat, and social media with warmth and ownership.
  • Resolve custom product questions, fulfillment issues, and complex customer concerns without relying on a rigid script.
  • Use internal knowledge bases and documentation to answer customer questions and support service decisions.
  • Navigate multiple systems at once to review orders, custom design files, inventory, and order changes.
  • Document customer interactions accurately in Salesforce or other CRM platforms while following data policies.
  • Identify operational issues and share feedback with Customer Service leadership to improve the customer experience.
  • Maintain strong quality, time management, and proactive communication while working within a set schedule, including evenings and weekends.

Requirements

  • Must reside in one of the following states: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, or WI.
  • This is a remote seasonal role starting in September and ending in December 2026.
  • Bachelor’s degree or equivalent work experience.
  • Experience serving high-end customers and fully owning customer problems through research and creative problem-solving.
  • Experience handling high inbound contact volume and working within contact queues.
  • Experience with design-related work or fulfillment, such as photo printing or design files.
  • Excellent written communication skills with the ability to write structured, custom, professional responses.
  • High attention to detail and strong organization when switching between multiple tabs and platforms.
  • Experience using omni-channel CRM platforms such as Salesforce or Zendesk, with the ability to learn new or unfamiliar technologies quickly.
  • Comfort with fast-paced e-commerce or customer-facing app support, especially roles requiring empathy, research, and unscripted problem-solving (preferred).

Benefits

  • Remote seasonal work schedule.
  • Set schedule you can count on, including weekends and some evenings.
  • Market-based hourly pay of $19.19/hr in Geo 2 locations.
  • Market-based hourly pay of $17.62/hr in Geo 3 locations.
  • Opportunity to work for a design-focused brand with a premium customer experience environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Paradigm

Data Migration Specialist - PracticePanther

Paradigm 51-250 Internet Software & Services

PracticePanther is hiring a Data Migrations Specialist to manage customer data transitions from legacy systems into its platform and help ensure a smooth onboarding experience.

United States Full-time Junior Customer Support Implementation Engineer
JIRA MySQL Python Salesforce SQL Server
21 hours, 28 minutes ago
Paradigm

Customer Support Specialist - MerusCase

Paradigm 51-250 Internet Software & Services

MerusCase is hiring a Customer Support Specialist to support legal tech customers, guide onboarding, resolve issues, and help drive retention and positive client outcomes.

United States Full-time Junior Customer Support Technical Writer
1 day, 20 hours ago
Paradigm

Customer Support Specialist - LollyLaw

Paradigm 51-250 Internet Software & Services

LollyLaw is hiring a Customer Support Specialist to support legal tech customers, guide onboarding and issue resolution, and help firms achieve strong outcomes throughout their partnership with the company.

United States Full-time Junior Customer Support Technical Writer
1 day, 20 hours ago
skillerszone

Data Entry Specialist

skillerszone

SkillerszoneLLC is hiring a Data Entry Specialist in Austin, TX to maintain accurate data for its trucking, agriculture, and construction industry products and services.

United States Full-time Entry Level Customer Support
$52k-$62k
1 day, 21 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers