Community Manager

1 month, 3 weeks ago
Full-time
Junior
Marketing and Growth
Mighty Networks

Mighty Networks

Mighty Networks provides a SaaS platform that enables users to create and manage their own community-driven social networks, facilitating deep interest connections and engagement through features like courses, events, and member interactions.

Internet Software & Services
51-250
Founded 2012
$66M raised

Description

  • Oversee ongoing community management for multiple Mighty Pro Hosts at the same time.
  • Join and support the onboarding process for new Hosts, aligning on brand voice, audience, communication rhythms, and workflow expectations.
  • Set up and manage communities, online courses, challenges, and events for Mighty Pro Networks.
  • Plan and execute monthly themes, weekly activity calendars, and daily polls and questions with the Mighty Pro team and Hosts.
  • Create scalable content such as newsletters, educational resources, and member spotlights in each Host’s brand voice.
  • Welcome new members, answer inquiries, and resolve community issues throughout the member journey.
  • Guide members to relevant areas of the community and use automations to improve navigation and the member experience.
  • Support live events and challenges through logistics coordination, promotion, moderation, communication, and recap follow-up.
  • Monitor analytics, identify trends, and adapt execution to improve engagement and community health.
  • Provide ongoing communication and reporting to Community Strategists and Mighty Pro Hosts.

Requirements

  • High curiosity and motivation to learn Mighty Pro strategies and features.
  • Proven experience in marketing and content creation with a track record of driving engagement and growth.
  • Experience with community management in a fast-changing software environment.
  • Strong writing and editing skills with the ability to adapt tone and style for different brands and audiences.
  • Strong attention to detail and the ability to internalize feedback and adjust quickly.
  • Passion for community building with empathy and curiosity for building relationships with Hosts and members.
  • Confidence participating in and occasionally hosting community calls while representing a Host’s brand.
  • Strong organizational skills and the ability to manage multiple Mighty Pro Networks at once.
  • Proactive, consistent communication skills for working with Community Strategists and Hosts.
  • Understanding of analytics and a data-driven approach to improving community health and engagement.

Benefits

  • Remote-first work culture with creativity, autonomy, and bold thinking.
  • Comprehensive health, vision, and dental benefits.
  • Paid time off.
  • Professional growth support, including leadership pathways and skill development.
  • Base salary of $40,000-$60,000, depending on location, experience, and cost of living.

Interested in this position?

Apply directly on the company website

Apply Now

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