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🥥Brand Voice and Community Coordinator - Job Code: 1785439604960

12 hours, 2 minutes ago
Philippines
Part-time
Mid Level
Social Media Manager
Marketing and Growth
Instagram API TikTok
Apply Now
Coconut VA

Coconut VA

Coconut VA: Premier virtual assistant service providing top talent for admin, operations, marketing, and sales. Streamline your business operations with our rigorous selection process and expert VAs.

Professional Services
11-50
Founded 2021
View All Jobs 27

Description

  • Respond promptly to comments on brand posts and reply to non-affiliate direct messages.
  • Write thoughtful, humorous, and strategic comments on viral or potentially viral videos.
  • Repost stories and content that tag the brand.
  • Build relationships with repeat commenters and content creators.
  • Like and pin strong comments while keeping post conversations active.
  • Monitor audience sentiment and flag recurring complaints or feature requests.
  • Identify viral opportunities and share them with the social team.
  • Source user-generated content by identifying standout customer posts.
  • Participate naturally in trending conversations while maintaining the brand voice.
  • Represent the brand across social engagement touchpoints and adapt tone between platforms.

Requirements

  • Strong writing skills with a natural, engaging, and human online voice.
  • Understanding of American culture, particularly Black American culture and its conversational nuances.
  • Deep familiarity with internet culture, memes, Gen Z humor, and emerging trends.
  • Community management experience preferred over general social media management experience.
  • Ability to adapt brand tone for TikTok and Instagram.
  • Familiarity with brand voices such as early Duolingo, Ryanair, and Scrub Daddy, while developing an original voice for The Frontal Queen.
  • Experience with Instagram and TikTok.
  • Availability for 20 hours per week during EST or PST business hours.
  • Ability to use WhatsApp for internal communication.
  • Completion of the required CEFR rating, Coconut VA resume template, and one-minute introduction video during application.

Benefits

  • $750 VA rate for part-time work.
  • 13th month pay.
  • 12 days of paid time off and 12 paid US holidays.
  • Maternity and paternity leave.
  • Comprehensive healthcare, with life insurance included in the full-time HMO plan.
  • Mental health consultations and wellness resources.
  • Milestone gifts, birthday treats, team trips, virtual town halls, and regional meetups.
  • Supportive professional community focused on learning, growth, and connection.

Interested in this position?

Apply directly on the company website

Apply Now

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