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Managing Strategist, Texting

1 month ago
United States
Full-time
Lead
Marketing Manager
Project and Program Management
Copywriting
Apply Now
Middle Seat

Middle Seat

Middle Seat provides comprehensive media and fundraising services to support progressive campaigns, organizations, and causes focused on issues such as racial justice, climate action, immigrant rights, intersectional feminism, and economic justice.

Media
11-50
Founded 2016
View All Jobs 11

Description

  • Serve as the texting lead on assigned clients by crafting program strategy, managing client relationships, and coordinating work across teams.
  • Manage 3-4 direct reports through regular 1:1s, performance reviews, onboarding, training, and professional development.
  • Provide feedback, copyediting, and content approvals to junior staff and ensure final deliverables are polished.
  • Assist or lead hiring for Texting team roles.
  • Own financial management and forecasting for assigned accounts, including reporting, invoicing, and spending and fundraising projections.
  • Develop, pitch, and execute list growth and mobile acquisition strategies, while monitoring performance and scaling investments.
  • Build media plans tied to acquisition, fundraising, and list growth outcomes, and manage vendor performance against benchmarks.
  • Ensure rapid response coverage across accounts and coach staff on quality execution and judgment.
  • Develop internal and external processes, training materials, and best practices to improve program performance.
  • Pitch prospective clients, upsell existing clients, assist with onboarding, and support cross-team collaboration.

Requirements

  • 4+ years of experience in texting, digital fundraising, or a related field.
  • 1-2 years of P2P and/or broadcast texting experience required.
  • Strong people management skills or clear readiness to manage junior staff.
  • Ability to manage multiple client projects and relationships independently.
  • Excellent copywriting and editing skills across multiple send types and client voices.
  • Deep understanding of digital fundraising strategy, including theory of change, ask structure, and campaign urgency.
  • Strong analytical and forecasting skills with the ability to build accurate fundraising and spending projections.
  • Comfort leading high-stakes client conversations and course-correcting strategy based on performance issues.
  • Expert knowledge of Switchboard and familiarity with platforms such as Scale to Win, Tatango, and Amplify.
  • Required knowledge of ActBlue and CRMs such as ActionKit, Action Network, and NGP.
  • Proficiency in AirTable, Looker Studio, and Google Sheets for reporting and visualization.
  • Experience building media plans for acquisition programs and managing vendor relationships.
  • Strong attention to detail while working under tight deadlines and managing multiple content calendars.

Benefits

  • Salary range of $80,000 to $95,000.
  • 100% premium coverage for health, dental, and vision insurance with a zero-deductible health plan.
  • Profit-sharing plan.
  • 6% employer match on 401(k) contributions.
  • 20 paid vacation days, plus 2 floating holidays, and unlimited sick leave.
  • Mobile phone or internet reimbursement up to $75 per month.
  • Commuter benefits for public transportation.
  • Coworking/office space stipend for remote employees.
  • 12 weeks of paid leave for new parents.
  • $100 monthly student loan reimbursement.
  • $350 monthly mental health benefit.
  • $1,000 annual professional development reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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