RemoteLeaf Logo
Log in Sign up

Service Coordinator

1 hour, 3 minutes ago
United States
Full-time
Junior
Program Manager
Project and Program Management
NetSuite Salesforce
Apply Now
Meteor Education

Meteor Education

Meteor Education specializes in creating modern and flexible learning environments by collaborating with educational professionals to design, install, and optimize spaces that enhance teaching and learning, ultimately driving student achievement.

Diversified Consumer Services
51-250
Founded 1967
View All Jobs 2

Description

  • Manage the collection, processing, tracking, and resolution of service issues related to project execution.
  • Develop, implement, and maintain standard procedures for receiving, tracking, and evaluating service requests.
  • Process service requests from Project Managers, Sales, customers, and other stakeholders accurately and within service standards.
  • Issue purchase orders and support service process training for team members.
  • Notify manufacturers of product defects or damages and coordinate replacement parts or units.
  • Oversee service system workflows and ensure consistent execution by the team.
  • Maintain a companywide service log with visibility into all open projects.
  • Compile, analyze, and report service data, including open issues and items over 30 days.
  • Serve as the primary vendor contact for service-related matters and negotiate replacements or escalations as needed.
  • Work with internal teams to ensure freight claims are submitted within required carrier deadlines.

Requirements

  • Associate degree or equivalent professional experience required; bachelor’s degree preferred.
  • 2–5 years of experience in service coordination, vendor management, or related operations roles.
  • Strong understanding of project management principles, including scope, scheduling, logistics, risk management, order management, and project administration.
  • Experience with Salesforce and NetSuite preferred.
  • Excellent written and verbal communication skills.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical and critical thinking skills.
  • Ability to travel for an in-person orientation in Gainesville, FL, 3 to 6 weeks after start date.
  • Must be authorized to work in the United States on a permanent and ongoing basis without sponsorship now or in the future.

Benefits

  • $21.00–$26.00 hourly compensation plus bonus eligibility.
  • Medical, dental, and vision coverage.
  • 100% employer-paid basic life AD&D and short-term disability insurance.
  • 401(k) with matching contributions.
  • Paid time off, 9 company-paid holidays, and 2 volunteer days.
  • Paid parental leave (8 weeks) and primary caregiver leave (40 hours).
  • Flexible spending account and supplemental insurance options.
  • Employee wellness support through employee advocates.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Gritter Francona

Senior VHA Program Analyst- Facilities Engineering

Gritter Francona 1-10 Internet Software & Services

Gritter Francona is seeking a Senior Program Analyst to support the VHA HEFP Special Engineering Program, helping manage nationally prioritized capital initiatives and coordinate enterprise-wide program execution.

United States Full-time Lead Program Manager
1 hour ago
Zscaler

Sr. Staff Technical Program Manager - DoW

Zscaler 1K-5K Internet Software & Services

Zscaler is hiring a Sr. Staff Technical Program Manager to lead Department of War compliance, authorization, and risk management efforts supporting its cloud security platform and expansion into classified environments.

United States Full-time Lead Program Manager
$140k-$200k
Penetration Testing
1 hour, 16 minutes ago
PointClickCare

Canada- Technical Program Manager (PEO)

PointClickCare 1K-5K Health Care Providers & Services

PointClickCare is hiring a Technical Program Manager to coordinate complex, cross-functional product and engineering initiatives that improve delivery flow and drive measurable customer and business impact across its platform ecosystem.

Canada Full-time Senior Program Manager
$140k-$160k
Confluence JIRA
1 hour, 40 minutes ago
Block

Compliance Technology Program Lead

Block 10K-50K Capital Markets

Block is seeking a Compliance Technology Program Lead to oversee machine learning, heuristic, and AI-driven compliance models and the data infrastructure behind them for fiat and virtual currency products.

United States Full-time Senior AI (Artificial Intelligence) Program Manager
$143k-$258k
LLM Machine Learning
1 hour, 42 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers