Head of Social & Community

2 hours, 44 minutes ago
Full-time
Executive
Marketing and Growth
Mercury

Mercury

Mercury provides online business banking solutions tailored for startups and small businesses, offering streamlined financial workflows and quick application processes to enhance operational efficiency.

Banks
251-1K
Founded 2017
$152M raised

Description

  • Set the strategy for Mercury’s social, community, creator, influencer, and merchandising ecosystem.
  • Shape Mercury’s voice and oversee writing, creative, campaigns, and customer experiences across channels.
  • Develop campaigns, partnerships, programs, and merchandise that drive participation and advocacy.
  • Partner with Brand, Creative, Growth, Product Marketing, Support, and other teams on company priorities.
  • Own function goals, budgets, measurement, and operating rhythms.
  • Lead, coach, and develop a multidisciplinary team of three while scaling the organization.
  • Bring community insights into Mercury and connect individual initiatives to broader brand strategy.

Requirements

  • Experience leading teams and meaningful budgets across social, merchandising, creator or influencer partnerships, brand, or community disciplines.
  • Exceptional creative and editorial judgment, including strong writing and creative feedback skills.
  • Systems-oriented approach to connecting channels and programs into sustained brand equity.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Ability to develop unconventional campaigns, formats, concepts, and partnerships informed by culture and the internet.
  • Demonstrated ability to hire, coach, and develop multidisciplinary teams.
  • Ability to balance strategic thinking with detailed execution.

Benefits

  • Base salary, equity through stock options or RSUs, and benefits.
  • US salary range of $233,600–$292,000 for employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area.
  • US salary range of $210,000–$262,800 for employees outside those locations.
  • Competitive compensation informed by experience, expertise, geographic location, and internal pay equity.
  • Equal Employment Opportunity employer with reasonable accommodations available throughout the recruitment process.

Interested in this position?

Apply directly on the company website

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