Spanish Speaking Rent-a-Car Consultant - Work In Bulgaria - Paid Relocation

2 hours, 1 minute ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Assist Spanish-speaking customers with reservations, inquiries, and rental procedures through multiple communication channels.
  • Coordinate vehicle pick-up and drop-off and ensure all required documentation is completed accurately.
  • Conduct vehicle inspections and explain rental policies and vehicle features to clients.
  • Collaborate with team members to maintain vehicle availability and support customer satisfaction.
  • Keep up to date with current offers and promotions to provide tailored advice to clients.
  • Deliver outstanding customer service to Spanish-speaking clients throughout the rental process.

Requirements

  • Fluent Spanish language skills, both verbal and written, are required.
  • Proficiency in English is advantageous.
  • Experience in customer service or the car rental sector is preferred but not mandatory.
  • Strong interpersonal and communication skills with a customer-oriented approach.
  • Ability to multitask efficiently and work in a fast-paced environment.
  • Comfortable using computer systems and rental management tools.
  • Willingness to relocate to Bulgaria with provided relocation assistance.
  • Positive, proactive attitude and commitment to delivering excellent service.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • 1,500 euro signing bonus.
  • Fully paid training.
  • Private gym access.

Interested in this position?

Apply directly on the company website

Apply Now

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