Spanish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation

36 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support and solutions to Spanish-speaking clients via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently to maintain high satisfaction levels.
  • Document customer interactions accurately using CRM systems.
  • Collaborate with internal teams to handle complex customer challenges and deliver effective solutions.
  • Stay informed about company products, services, and policies to provide accurate information.
  • Offer feedback to help improve customer service processes.

Requirements

  • Fluency in Spanish, both written and spoken, is mandatory.
  • Proficiency in English is a plus.
  • Experience in customer service or customer solutions roles is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Ability to work collaboratively in a fast-paced team environment.
  • Willingness to relocate to Sofia with paid relocation assistance.
  • Adaptability to work in a multicultural, dynamic workplace.

Benefits

  • Competitive monthly salary.
  • Monthly performance bonus.
  • Paid relocation package.
  • Fully paid training.
  • Health insurance.
  • Additional benefits and perks.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Member Enrollment Coordinator

PrudentRx 51-250 Biotechnology

PrudentRx is hiring a remote Member Enrollment Coordinator to support patients by handling copay assistance program enrollments and related member inquiries through inbound and outbound call center work.

CRM HIPAA Salesforce
36 minutes ago

Customer Support Specialist

Rxvantage 51-250 Internet Software & Services

RxVantage is hiring a Customer Support Specialist to provide customer-facing support for its healthcare software platform that connects medical practices with life science resources.

Salesforce
53 minutes ago

Online | Customer Care Coordinator | Entry level

Aisle and Abroad Travel & Tourism

Deidre is hiring a fully remote Customer Care Coordinator in Atlanta to manage client communications, support coordination tasks, and ensure a smooth customer experience.

1 hour, 3 minutes ago

Online | Hotel Reservationist | No Experience Needed

Aisle and Abroad Travel & Tourism

Remote Online Hotel Reservationist role with a travel company, helping clients book hotel and resort accommodations and manage trip details from home.

1 hour, 18 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers