Spanish-Speaking Customer Experts for a Tech Leader - Work In Greece

2 hours, 5 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide professional customer support to Spanish-speaking clients via phone, email, and chat.
  • Assist customers with technical issues, product information, and service requests.
  • Maintain accurate records of customer interactions in CRM systems.
  • Collaborate with internal teams to resolve complex customer issues.
  • Stay updated on technology trends, company offerings, and policies.
  • Contribute ideas to improve customer support processes and customer satisfaction.

Requirements

  • Fluency in Spanish, spoken and written, is essential.
  • Proficiency in English is highly valued.
  • Previous experience in customer service or technical support within the technology sector is preferred.
  • Excellent communication and problem-solving skills with a customer-centric mindset.
  • Ability to manage multiple tasks efficiently in a fast-paced work environment.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate and work in Greece.
  • Passion for technology and eagerness to continuously learn.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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