Customer Service Representative

3 weeks, 6 days ago
Full-time
Entry Level
Customer and Technical Support
Remote Raven

Remote Raven

Remote Raven connects clients with highly qualified virtual assistants to quickly fill positions, enabling businesses to focus on core activities with no start-up fees.

Professional Services
11-50

Description

  • Provide status updates to clients regarding roofing or repair projects.
  • Answer inbound calls promptly and professionally, addressing client inquiries and concerns.
  • Maintain detailed records of client communications and project updates.
  • Coordinate with project managers and office staff to ensure accurate client information.
  • Organize and update digital files, reports, and contact lists.
  • Support administrative tasks and follow up on open items as needed.

Requirements

  • Strong verbal communication skills in English with a clear and neutral accent.
  • Friendly, professional, and customer-oriented attitude.
  • Previous customer service experience is preferred.
  • Construction, repair, or service industry experience is a plus.
  • Excellent organizational and multitasking abilities.
  • Basic computer proficiency with Microsoft Office, email, and CRM systems.
  • Trainable, reliable, and able to work independently.
  • 100% remote availability.
  • Full-time availability.
  • Compensation up to $6/hr.

Interested in this position?

Apply directly on the company website

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