Polish Speaking Transportation Customer Experts - Work Remote In Greece

7 hours, 39 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Serve as the primary contact for transportation-sector clients and resolve inquiries promptly.
  • Manage scheduling and booking requests to support efficient logistics operations.
  • Advise Polish-speaking users on transportation policies, tracking, and service guidelines.
  • Collaborate with international teams to troubleshoot discrepancies and service issues.
  • Deliver professional, empathetic communication to maintain customer satisfaction.
  • Document customer interactions accurately in internal CRM systems.
  • Contribute to improvements in transportation customer experience processes.

Requirements

  • Native or fluent written and spoken Polish is mandatory.
  • Proficiency in English for internal reporting and team collaboration.
  • Valid EU passport is mandatory.
  • Strong problem-solving skills, preferably in customer service or transportation.
  • Ability to work productively and professionally in a remote setting.
  • Commitment to delivering high-quality customer service.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package covering flight, transfer, and hotel.
  • Monthly performance bonus.
  • Two additional salaries per year, including 13th and 14th salaries.
  • Remote work flexibility within Greece.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

TrevorSpace Moderator

The Trevor Project 251-1K Diversified Consumer Services

The Trevor Project is hiring a remote TrevorSpace Moderator to manage and support its LGBTQ+ youth online community, uphold trust and safety standards, and respond to users and crisis situations.

Cybersecurity
6 hours, 54 minutes ago

Junior Customer Service Agent – Fraud Management (w/m/x)

FINN 251-1K Consumer Services

Als Customer Service Agent – Fraud Management (m/w/x) bei FINN schützt du die aktive Fahrzeugflotte, indem du Betrugsrisiken prüfst, kritische Fälle bearbeitest und mit Kund:innen, Behörden sowie Partnern Lösungen bis zum Abschluss koordinierst.

6 hours, 54 minutes ago

Part-Time Client Care Specialist - Remote

Remote financial-services representative role focused on speaking with warm leads to help families protect their income and future, with structured workdays, training, and potential advancement into leadership.

7 hours, 9 minutes ago

Part-Time Work From Home Client Support Representative

Remote financial-services representative role focused on speaking with warm leads to help families protect their income and future, with structured workdays, training, and coaching.

7 hours, 9 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers