Norwegian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

2 days, 11 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Evaluate and moderate user-generated content against global social media safety policies.
  • Analyze trends and report emerging safety concerns affecting the platform community.
  • Apply knowledge of Norwegian culture to identify nuanced content risks.
  • Investigate reported policy violations and take appropriate action.
  • Collaborate with international teams to improve moderation processes and digital trust initiatives.
  • Resolve safety-related user inquiries in Norwegian.
  • Stay current with platform guidelines and digital trust and safety best practices.

Requirements

  • Native or fluent Norwegian, spoken and written, is mandatory.
  • Strong English proficiency for communication with international teams.
  • Valid EU passport for relocation to Sofia, Bulgaria.
  • Willingness and ability to relocate to Bulgaria.
  • Previous experience in social media, customer support, or content moderation is preferred.
  • Ability to remain focused and objective when handling sensitive content.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Comprehensive health insurance and wellness benefits.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Monthly performance bonus.
  • €1,500 one-time signing bonus.
  • Career development opportunities within the social media industry.

Interested in this position?

Apply directly on the company website

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