Norwegian Speaking Customer Support (Remote) - Work an Live in Greece

1 hour, 57 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to Norwegian-speaking clients via phone, email, and chat.
  • Handle inquiries about products, services, and policies in a professional and efficient manner.
  • Resolve customer issues and complaints with a customer-centric approach.
  • Maintain accurate and detailed records of customer interactions in the CRM system.
  • Collaborate with internal teams to support problem resolution and improve service quality.
  • Stay informed about company products, updates, and industry trends to provide knowledgeable assistance.

Requirements

  • Fluency in Norwegian, both written and spoken, is essential.
  • English proficiency is an advantage.
  • Strong communication and interpersonal skills are required.
  • Excellent problem-solving abilities and the ability to work independently in a remote setting are required.
  • Familiarity with customer support software and CRM systems is a plus.
  • Self-motivated with a positive attitude and willingness to learn.
  • No prior experience is required.

Benefits

  • Competitive monthly salary.
  • Monthly bonus.
  • 2 extra salaries per year.
  • Fully paid relocation package.
  • Airport pick-up.
  • Fully paid training.
  • Health insurance.
  • Continuous support before and during your stay in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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