Norwegian Speaking Customer Support Jobs - Paid Relocation To Sofia

1 hour, 5 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide high-quality customer support to Norwegian-speaking clients via phone, email, and chat.
  • Handle inquiries about products, services, and account issues accurately and professionally.
  • Resolve customer concerns and complaints to maintain high customer satisfaction.
  • Maintain detailed documentation of customer interactions.
  • Collaborate with internal teams to improve the customer experience and service delivery.
  • Stay informed about company products, policies, and procedures to support customers effectively.

Requirements

  • Fluent in Norwegian, both spoken and written.
  • English proficiency is an advantage.
  • Previous experience in customer service or support roles is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer support software and tools is beneficial.
  • Positive, proactive attitude and willingness to relocate to Sofia.
  • Excellent problem-solving skills and attention to detail.

Benefits

  • Competitive monthly salary.
  • Relocation package.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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